Issues Fixed in Service Pack 12

• In certain requests, the task options for requests was not shown. This issue has been fixed.
• CPU usage shot to 100 % when Requests view was clicked. This has been fixed.
• During workstation scanning, some software were identified to be installed multiple times. Due to this when a software asset is associated to a workstation, more than one asset instance would be associated to the workstation. This has been fixed.
• In certain cases, though reply has been sent to requester, reply icon was not shown in request list view. This issue has been fixed.
• Provision to change the mode, requester name, and created date of a request on editing a request has been provided.
• Rendering of the Request list view page was not complete (when description of request is NULL). This issue has been fixed.
• When a reply is sent to requester from a thread, the content of the parent request was being sent instead of the content of the latest child. Now this is fixed to include the content of the latest threaded request.

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