Adding Tasks and Worklogs

A new project to implement the change can be created and associated with the change.

Apart from creating new projects and tasks for implementing the change, already existing projects (worked out in anticipation of changes like the change-in-progress) too can be associated with the change.

Note: Although a change can have multiple projects, only one can be associated to it at a given time.

Associating Change to New Project

  1. Click Associate a Project link (under Change Implementation stage)

  2. Associate Change to Project pop-up will open up

  3. Click New Project button

  4. New Project form will open up

  5. Specify Project Details (see: creating project)

  6. Save the Project

Associating Change to an Existing Project

  1. Click Associate a Project link (under Change Implementation stage)

  2. Associate Change to Project pop-up will open up

  3. Select Project to be associated

  4. Click Associate

全球超过3/5的世界五百强企业在使用ServiceDesk Plus赋能IT服务管理
 
让IT服务变得简单高效!