User Conference |
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As exciting as it sounds, after two successful conferences in New York and San Francisco last year, ManageEngine is back again for its user conferences in the US
More interesting technical Sessions, More Valuable Training just for you. Attend and Benefit.
Place |
Date & Venue |
Boston |
Oct 17th-18th, 2011 (Hilton Garden Inn) |
Chicago |
Oct 24th-25th, 2011 (Courtyard Marriot) |
Dallas |
Oct 27th-28th, 2011 (Double Tree Club Hotel) |
Join us for one hour webinar and hear from the experts in IT Services Management. Our webinars deliver valuable insights on ITSM which in turn enhances your knowledge and efficiency.
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Speaker Rob England
An IT commentator and Consultant of IT Skeptic
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The upcoming webinar on Service Level Management Basics.
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Schedule - ITSM webinar series |
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Part 1 |
Establishing a service desk |
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Part 2 |
Improving service response, requests and incidents |
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Part 3 |
Improving service quality: Service desk metrics |
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Part 4 |
Service Level Management Basics |
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Part 5 |
Managing portfolios |
will be announced |
Part 6 |
Continual service improvement programs |
will be announced |