帮助台系统, IT服务管理软件, IT服务管理工具

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System Tools Plug-in

System Tools plug-in helps enterprises to improve IT Services with features such as:

Advanced Remote Control
Chat
Wake-on-LAN
Announcement
System manager

All these functionalities could be achieved from a central location.

Benefits you can attain :

Take control of remote workstations from wherever they are and perform system troubleshooting seamlessly
Initiate chat sessions with end users to bridge the communication gap while troubleshooting
Schedule booting of systems in the Windows Network remotely
Publish announcements company-wide or just to the technicians group as and when required
Monitor and analyze the remotely managed systems and view the tasks details and processes that are running in the computer

Note:

The system tools package is a strip down version of Desktop and Mobile Device Management plug-in. If you have already installed the Desktop and Mobile Device Management plug-in, you can request license for system tools separately. If you have not installed the Desktop and Mobile Device Management Plug-in, you can download the System Tools Add on from here. When you install the System Tools Add-on, you will be able to perform complete Desktop & MDM activities. While purchasing the license, you can choose either full Desktop & MDM or just the System Tools Add on.