400-660-8680
Please check Dot Net Platform is installed in your system. Run the utility available in the bin directory, Check_Dot_Net_version.exe , It will tell you the Dot Net version. If Dot Net platform is not available in the system, download the platform.
You can monitor upto 10 servers simultaneously. To monitor more servers please visit http://www.manageengine.com/network-monitoring or send mail to freetools-support@manageengine.com
Yes, the refresh interval for the ping and web response can be modified under the settings.
Yes, The Free Ping Tool can monitor external websites also. (Provided the servers /websites are reachable)
No, we don't have this option in this tool. To get SMS or Email alerts, please try OpManager or send mail to freetools-support@manageengine.com
Please download the MEFreePingTool.zip from http://bonitas.zohocorp.com/customer_uploads/2013_10_10_5_34_7_MEFreePingTool.zip which contains the fix for "host does not exist".
Steps to follow:
Please check host server is running properly and check host server is behind firewall and also port 443 is accessible. If the server is behind firewall and if not accessible, then open the port by configuring firewall.
Please check Dot Net Platform is installed in your system. Run the utility available in the bin directory, Check_Dot_Net_version.exe , It will tell you the Dot Net version. If Dot Net platform is not available in the system, download the platform. Please see the software requirements page for downloading the platform.
Yes, 1 server alone can be monitored.
To monitor more server. please visit http://www.manageengine.com/opmanager or send mail to freetools-support@manageengine.com
No, Automatic email alerts are not supported in this tool. You may try our Applications Manager http://www.manageengine.com/products/applications_manager/vmware-monitoring.html
This problem can be due to either one of the below reasons.
You can download and install Microsoft .Net framework 3.5 from here.
XenServer Tools must be installed in all the VM's you are interested in monitoring, then only you will be able to get the metrics(otherwise XenServer won't collect the performance metrics) for the VMs.
This problem can be due to either one of the below reasons.
Yes. You can get this feature by downloading the essential version of Opmanager.
Please check host server is running properly and check host server is behind firewall and also port 443 is accessible. If the server is behind firewall and if not accessible, then open the port by configuring firewall.
Please check Dot Net Platform is installed in your system. Run the utility available in the bin directory, DotNetUtilities.exe, It will tell you the Dot Net version. If Dot Net platform is not available in the system, download the platform. Please see the software requirements page for downloading the platform.
Tool monitors 3 server simultaneously. Yes, 1 server alone can be monitored also.
Some Windows services depend on other services to start or stop. So the tool displays the dependent services and tries to stop or start these services. However any of these services is dependent on some other services, the tool displays a message showing that these services needs to be started or stopped, before trying to start or stop the main services.
Windows operating system will not allow some services to stop . Hence it automatically restarts those services.
To monitor more servers simultaneously please visit http://www.manageengine.com/network-monitoring or send mail to freetools-support@manageengine.com
Try reconnecting to the device.
"2147024891 (Access is Denied)"This error could be due to either one of the below reasons.
So disable the firewall and then try to connect using the administrator credentials. If the problem still persists send a mail to freetools-support@manageengine.com
This problem can be due to either one of the below reasons.
You can download and install Microsoft .Net framework 4.0 from here
This problem might be due to issues in WMI services running in the remote machine. Restarting the remote machine's WMI service might fix the issue. To restart the WMI service, from your remote machine go to Start/run, type services.msc and press Enter. In the services window find Windows Management Instrumentation service and restart it.
The Error occurs when .Net Framework version is below 4.0. Please install the Microsoft Visual C++ Redistributable package (x86) and run the Free Windows Health Monitor.
You can download and install Microsoft Visual C++ Redistributable package (x86) from here
Windows operating system will not allow some services to stop . Hence it automatically restarts those services.
From your remote device, Goto Run, type dcomcnfg and hit enter. Double click on Console Root --> Component Services --> Computers --> My Computer. Right click and click on properties. Select Default Properties tab in the pop-up window and check 'Enable Distributed Computer on this computer'. Try connecting to the remote server again after enabling this setting.
Note : Refer the user guide for detailed instruction on the same.
This error occurs when the remote device is behind the firewall and RPC Port 135 is closed. Open the port by configuring the firewall and reconnect the device.
This problem occurs because a lower version of .NET Framework is running in your system. You require Microsoft .NET Framework 4.0. The bin directory of the tool is provided with a utility 'DotNetUtilities.exe'. Run this utility from the command prompt to find the .Net version installed in your system.
You can download and install Microsoft .Net framework 4.0 from here
You can set critical and warning threshold limits for CPU, Disk and memory utilization and get color coded alerts when the limit is exceeded.
Yes you can. Click the report icon next to the refresh server button and choose the desired location to save the file and click the mail icon at the top of the tool to send the mail.
This tool does not support this feature but you can try ManageEngine Opmanager to get an alert when a problem occurs in the server or send a mail to freetools-support@manageengine.com
This Error occurs when .Net Framework version is below 4.0. Install the Microsoft Visual C++ Redistributable package (x86) and then run the tool again.
You can download and install Microsoft Visual C++ Redistributable package (x86) from here
From your remote device, Goto Run, type dcomcnfg and hit enter. Double click on Console Root --> Component Services --> Computers --> My Computer. Right click and click on properties. Select Default Properties tab in the pop-up window and check 'Enable Distributed Computer on this computer'. Try connecting to the remote server again after enabling this setting. If the issue still persists send a mail to freetools-support@manageengine.com
This error occurs when the remote device is behind the firewall and RPC Port 135 is closed. Open the port by configuring the firewall and reconnect the device.
Please check the server is running properly and check the server is behind firewall and also port 445 and 135 is accessible. if the server is behind firewall and if not accessible, then open the port by configuring firewall.
Please check Dot Net platform is installed in your system. Run the utility available in the bin directory, Check_Dot_Net_version.exe , It will tell you the Dot Net version. If Dot Net platform is not available in the system, download the platform. Please see the software requirements page for downloading the platform.
Please check the following steps.
If you are getting (No error) the Windows Management Instrumentation Tester Dialog with the Enum Classes, Enum Instances, Open Namespace.etc., buttons enabled, then you can able to connect to the server. If you are getting error message then check your credentials and also ensure that wmi and RPC services are running properly in remote machine.
To monitor more servers, please visit //www.manageengine.com/network-monitoring/download.html or send mail to freetools-support@manageengine.com
This Error occurs when .Net Framework version is below 4.0. Install the Microsoft Visual C++ Redistributable package (x86) and then run the tool again.
You can download and install Microsoft Visual C++ Redistributable package (x86) from here
From your remote device, Goto Run, type dcomcnfg and hit enter. Double click on Console Root --> Component Services --> Computers --> My Computer. Right click and click on properties. Select Default Properties tab in the pop-up window and check 'Enable Distributed Computer on this computer'. Try connecting to the remote server again after enabling this setting. If the issue still persists send a mail to freetools-support@manageengine.com
This error occurs when the remote device is behind the firewall and RPC Port 135 is closed. Open the port by configuring the firewall and reconnect the device.
This problem occurs if the host server is behind the firewall or if port 443 is not accessible. (note: open the port by configuring firewall.)
Please check if the Dot Net Platform is installed in your system. Run the utility available in the bin directory, DotNetUtilities.exe, It will tell you the Dot Net version. If Dot Net platform is not available in the system, download the platform. (note: Please see the software requirements page for downloading the platform.)
You can monitor 2 servers simultaneously. To monitor more server please visit - http://www.manageengine.com/products/applications_manager/sql/index.html or send mail to freetools-support@manageengine.com
This error could be due to either one of the below reasons.
Try reconnecting to the device. If you are still unable to connect, try the following steps and send the outcome of the test to freetools-support@manageengine.com
Yes you can. The tool itself is bundled with Java Runtime Environment (JRE) which runs the MibBrowser (java) application. Hence, installing java in your machine is not required.
The SnmpString class accepts Hex strings in a certain format. Any string that starts and ends with a single quote(') is interpreted as an Hex string. The individual bytes should be separated using a colon(:). For example, if you need to enter 0x2a304cab, it should be supplied as '2a:30:4c:ab'.
The Hex values should start with a 0x or 0X. Therefore, if you set a value for contextID or contextName, it should be 0xHHHHHH.
Timeout value should be given in seconds. If you give the timeout value in milliseconds, it takes much time to get timed out. For example, a value of 1000 waits for 1000 seconds.
Retry value should be integer . Retries is the number of times a request is sent when a timeout occurs. If the retry value is 0, the request is re-transmitted on timeout.
To create a new row in a table:
If RowStatus is not present in the table definition, you can only modify the existing row by double-clicking the corresponding cell in the table.
Before making any request, the host name or the IP address of the machine in which the agent is running should be specified in the "Host" text field of MibBrowser.
To load multiple MIBs, files should be separated by a blank space and be given within double quotes. For example,
java MibBrowserApplication -m "mibs/RFC1213-MIB mibs/RFC1271-MIB mibs/RFC1155-MIB" -h localhost -c public
The number of rows you get back may be limited by the PDU size permitted by your agent, manager, or transport.
By default the trap browser starts in the port 162. If the port is reserved or if the port is already used by some application this error will occur. You can restart the trap browser by giving the port no of any unused port.
Enable the the "Load recently loaded Mibs at startup" check box in the MibSettings window of the MibBrowser.
Edit ---> Settings --->MibSettings ---> Enable Load recently loaded Mibs at startup checkbox.
Go to MIB Browser install location.
Check whether .Net platform is installed in your system. The tool requires Microsoft .NET Framework 3.5 for running. The bin directory of the tool is provided with a utility 'DotNetUtilities.exe'. Run this utility from the command prompt to find the .Netversion installed in your system. You can download and install Microsoft .Net framework 3.5 from here.
This exception will be thrown when Winpcap is not installed in your machine. Download the latest version of winpcap. Check the software requirements page for the downloading link.
If any interface comes up while tool is running, it will be updated on click of the start button (ie) if any interface comes up, to update the same, click Stop and then Start.
If you are facing any error while running the tool ,please send us mail to freetools-support@manageengine.com
Check the following:
If the server is behind firewall and still not accessible, then open the port by configuring the firewall.
Please check Dot Net platform is installed in your system. Run the utility available in the bin directory, Check_Dot_Net_version.exe , It will tell you the Dot Net version. If Dot Net platform is not available in the system, download the platform. Please see the software requirements page for downloading the platform.
Yes. You can monitor upto 2 hyper-v servers.
Based on the Percentage CPU Utilization and CPU Threshold values, the tool will show the alert signals on the Dashboard to intimate status to the user.
Yes. You can generate real-time performance reports of hosts and VMs as a pdf document.
You can also save and print the report.
This error occurs when the remote device is behind the firewall and RPC Port 135 is closed. Open the port by configuring the firewall and reconnect the device.
Please check whether the Dot Net platform is installed in your system. Run the utility available in the bin directory, DotNetUtilities.exe, it will inform you the Dot Net version. If Dot Net platform is not available in your system, download the platform. This tool requires Dot Net Version 4 for it to run successfully. So please see the software requirements page for downloading the platform.
You need to enable the "Enable Diagnostics" check box in your Azure cloud service project. While creating cloud service related package or deploying the cloud service using third party software, you need to add the counter details to be monitored. Then you can monitor your environment with this tool.
To check the availability of Enable diagnostics of cloud service in the Azure Management portal,
Yes. You can monitor only one azure account.
Yes. You can monitor all the roles deployed in an environment
Azure Deployment ID is nothing but cloud service deployment ID.
Go to Azure management portal then select the "Cloud services" tab. Select any one of cloud services (which is related to storage account) then click "DashBoard" on the top.
Deployment Id is present in the right corner.
Go to Azure management portal then select the "Cloud services" tab. Select any one of the cloud services from the list.
Click the "Configure tab" and check the storage account name and key in Diagnostics Connection Strings
Azure Performance Monitor Tool supports the azure sdk version up to 2.4.
Please check if the host server is running properly ; check if the host server is behind firewall and also if port 443 is accessible. If the server is behind firewall and if not accessible, then open the port by configuring firewall.
Please check Dot Net platform is installed in your system. Run the utility available in the bin directory, DotNetUtilities.exe , It will tell you the Dot Net version. If Dot Net platform is not available in the system, download the platform. Please see the software requirements page for downloading the platform.
Changes made on any VM of a VMware ESX Host may be reverted, if the Host is being managed by a VCenter Server.
To monitor more servers, please visithttp://www.manageengine.com/network-monitoring/vmware-monitoring.html or send mail to freetools-support@manageengine.com
Please check whether the Dot Net platform is installed in your system. Run the utility available in the bin directory, DotNetUtilities.exe , it will tell you the Dot Net version. If Dot Net platform is not available in the system, download the platform. Please see the software requirements page for downloading the platform.
Yes, you can view more than one mode of data retrieval at any given instance. If you click "historical data", historical data will be active in the main window. Again, if you select "Live feed data" it will start live feed polling.
Yes, you can monitor more than one instance using EC2 Health Monitor Tool. If you select a instance in the tree, tool will populate the performance metrics for that instance. Any instance can be selected for monitoring.
Asia Pacific (Sydney), Asia Pacific (Tokyo), Asia Pacific (Singapore), EU (Ireland), South America (Sao Paulo), US East (N. Virginia),US West (N. California), US West (Oregon)
Please check Dot Net Platform is installed in your system. Run the utility available in the bin directory, DotNetUtilities.exe, it will tell you the Dot Net version. If Dot Net platform is not available in the system, download the platform. Please see the software requirements page for downloading the platform.
The Syslog listening port specified is occupied by some other process. So please stop the process and start the Free Syslog Forwarder Tool.
Yes you can. Refer document section for this.
The Free Syslog Forwarder Tool will process 2000 messages per second, but it may vary depending upon the server. The process includes receiving, filtering and forwarding the syslog message.
You can forward messages upto 10 servers simultaneously.
Please check if Dot Net Platform is installed in your system. Run the utility available in the bin directory, DotNetUtilities.exe. It will inform you the Dot Net version. If Dot Net platform is not available in the system, download the platform. Please see the software requirements page for downloading the platform.
Yes, you can enable multiple servers simultaneously. You can enable multiple servers by either selecting the servers one by one or by clicking on the check box at the top to select all servers at one go.
Yes, the installation timeout can be modified between 90 and 600 secs.
Yes, the batch count value can be modified between 3 and 15 counts.
Yes. You can add more than one server using import option in the settings and adding the servers in bulk from a text file.
The Desktop Central Free Windows tools are free to use. No hidden cost anywhere. The product can be used for free both for personal and business use.
Yes, the product can be redistributed AS IS with appropriate credits. However, you need to get prior approval from us stating the reason for redistribution. Contact free-tools@desktopcentral.com for getting the approval
Yes, you will get technical support through Email and Forums. The tec hnical support is free and you do not have to pay for it.
The Access Denied error is shown for any of the following reasons:
The RPC Server Unavailable error is shown in the following cases:
