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问题审批

问题请求必须由在问题实施时受影响的利益相关者审批。问题请求经过一系列审批状态和审批者，根据管理员设置的审批规则更新其审批状态。

属性

id (长整型)
表示审批的唯一ID

id (长整型)
被认为具有较大值的数字位数。

示例 

234759602834500

审批者 (用户)
审批请求的审批者

审批者 (用户)
审批请求的审批者

示例 

{
  "approver": {
    "email_id": "test@test.com",
    "name": "test_user",
    "id": "100000000000042013"
  }
}

评论 (字符串)
审批者对审批给出的评论 [最大长度：1000]

评论 (字符串)
纯文本格式。不允许富文本或换行符。

示例 

Sample Content

原始审批者 (用户)
原始审批者是最初被分配审批该[module]的人。字段中有值表明该审批已被委托。

原始审批者 (用户)
当审批者休假/不可用时，审批被发送的回退审批者

示例 

{
  "original_approver": {
    "email_id": "test@test.com",
    "name": "test_original_aprover",
    "id": "100000000000042013"
  }
}

xpath (JSONObject)
为审批配置的组织角色
显示属性

xpath (JSONObject)
为审批配置的组织角色

路径 (字符串)
配置为审批的组织角色路径

路径 (字符串)
纯文本格式。不允许富文本或换行符。

示例 

Sample Content

显示名称 (字符串)read only
组织角色的显示名称。
例如：CEO，CFO。

显示名称 (字符串)
纯文本格式。不允许富文本或换行符。

示例 

Sample Content

审批级别 (审批级别)read only
审批关联的审批级别

审批级别 (审批级别)
审批关联的审批级别

示例 

{
  "approval_level": {
    "id": "234567890123777"
  }
}

更多属性 展开全部

状态 (approval_status)read only

批准状态

状态 (approval_status)
批准状态

示例 

{
  "status": {
    "name": "Approved",
    "id": "11127890123456"
  }
}

sent_on (datetime)read only

发送批准的日期

sent_on (datetime)
以 JSON 对象表示日期/时间。包含 value 和 display_value 属性。

value ：长格式时间（自1970年1月1日以来的毫秒数）。

display_value ：以用户个性化格式显示的可读时间。如未个性化，则使用默认格式。

action_taken_on (datetime)read only

批准操作执行的日期

action_taken_on (datetime)
以 JSON 对象表示日期/时间。包含 value 和 display_value 属性。

value ：长格式时间（自1970年1月1日以来的毫秒数）。

display_value ：以用户个性化格式显示的可读时间。如未个性化，则使用默认格式。

添加问题审批

此操作帮助您添加问题批准。

必填字段：- approver

Url

<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals

属性

id (长整型)
表示审批的唯一ID

id (长整型)
被认为具有较大值的数字位数。

示例 

234759602834500

审批者 (用户)
审批请求的审批者

审批者 (用户)
审批请求的审批者

示例 

{
  "approver": {
    "email_id": "test@test.com",
    "name": "test_user",
    "id": "100000000000042013"
  }
}

评论 (字符串)
审批者对审批给出的评论 [最大长度：1000]

评论 (字符串)
纯文本格式。不允许富文本或换行符。

示例 

Sample Content

原始审批者 (用户)
原始审批者是最初被分配审批该[module]的人。字段中有值表明该审批已被委托。

原始审批者 (用户)
当审批者休假/不可用时，审批被发送的回退审批者

示例 

{
  "original_approver": {
    "email_id": "test@test.com",
    "name": "test_original_aprover",
    "id": "100000000000042013"
  }
}

xpath (JSONObject)
为审批配置的组织角色
显示属性

xpath (JSONObject)
为审批配置的组织角色

路径 (字符串)
配置为审批的组织角色路径

路径 (字符串)
纯文本格式。不允许富文本或换行符。

示例 

Sample Content

显示名称 (字符串)read only
组织角色的显示名称。
例如：CEO，CFO。

显示名称 (字符串)
纯文本格式。不允许富文本或换行符。

示例 

Sample Content

审批级别 (审批级别)read only
审批关联的审批级别

审批级别 (审批级别)
审批关联的审批级别

示例 

{
  "approval_level": {
    "id": "234567890123777"
  }
}

更多属性 展开全部

状态 (approval_status)read only

批准状态

状态 (approval_status)
批准状态

示例 

{
  "status": {
    "name": "Approved",
    "id": "11127890123456"
  }
}

sent_on (datetime)read only

发送批准的日期

sent_on (datetime)
以 JSON 对象表示日期/时间。包含 value 和 display_value 属性。

value ：长格式时间（自1970年1月1日以来的毫秒数）。

display_value ：以用户个性化格式显示的可读时间。如未个性化，则使用默认格式。

action_taken_on (datetime)read only

批准操作执行的日期

action_taken_on (datetime)
以 JSON 对象表示日期/时间。包含 value 和 display_value 属性。

value ：长格式时间（自1970年1月1日以来的毫秒数）。

display_value ：以用户个性化格式显示的可读时间。如未个性化，则使用默认格式。

$ curl <service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals\
      -X POST\
      -H "Accept: application/vnd.manageengine.sdp.v3+json"\
      -H "Authorization: Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"\
      -H "Content-Type: application/x-www-form-urlencoded"\
      -d input_data='{
    "approval": {
        "approver": {
            "id": "100000000000050097",
            "name": "Tech+1"
        },
        "comments": "Awaiting approval"
    }
}'

// Deluge Sample script
url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals";
headers = {"Accept":"application/vnd.manageengine.sdp.v3+json",
           "Content-Type": "application/x-www-form-urlencoded",
           "Authorization": "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"};
input_data = {
    "approval": {
        "approver": {
            "id": "100000000000050097",
            "name": "Tech+1"
        },
        "comments": "Awaiting approval"
    }
};
params = {"input_data": input_data};
response = invokeurl
[
    url: url
    type: POST
    parameters: params
    headers: headers
];
info response;

#Powershell version - 5.1
$url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals"
$headers = @{ "Accept" = "application/vnd.manageengine.sdp.v3+json"
    "Authorization" = "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"
    "Content-Type" = "application/x-www-form-urlencoded"}
$input_data = @'
{
    "approval": {
        "approver": {
            "id": "100000000000050097",
            "name": "Tech+1"
        },
        "comments": "Awaiting approval"
    }
}
'@
$data = @{ 'input_data' = $input_data}
$response = Invoke-RestMethod -Uri $url -Method post -Body $data -Headers $headers
$response

#Python version - 3.10
from urllib.error import HTTPError
from urllib.parse import urlencode
from urllib.request import urlopen,Request

url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals"
headers ={"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
input_data = '''{
    "approval": {
        "approver": {
            "id": "100000000000050097",
            "name": "Tech+1"
        },
        "comments": "Awaiting approval"
    }
}'''
data = urlencode({"input_data":input_data}).encode()
httprequest = Request(url, headers=headers,data=data, method="POST")
try:
    with urlopen(httprequest) as response:
        print(response.read().decode())
except HTTPError as e:
    print(e.read().decode())

{
    "response_status": {
        "status_code": 2000,
        "status": "success"
    },
    "approval": {
        "approver": {
            "email_id": "test@zohotest.com",
            "is_technician": false,
            "sms_mail": null,
            "mobile": "9944",
            "last_name": "",
            "user_scope": "internal_user",
            "sms_mail_id": null,
            "cost_per_hour": null,
            "site": {
                "deleted": false,
                "name": "Base Site",
                "id": "100000000000006844",
                "is_default": true
            },
            "phone": "",
            "employee_id": null,
            "name": "Tech+1",
            "id": "100000000000050097",
            "photo_url": "https://contacts.zoho.com/file?sample",
            "is_vip_user": false,
            "department": null,
            "first_name": "Tech+1",
            "job_title": null
        },
        "comments": "Awaiting approval",
        "original_approver": null,
        "approval_level": {
            "created_time": {
                "display_value": "Feb 17, 2025 02:51 PM",
                "value": "1739784105220"
            },
            "problem": {
                "id": "100000000000046412"
            },
            "completed_time": null,
            "level": 2,
            "associated_entity": "problem",
            "name": "Level 2",
            "id": "100000000000050159",
            "created_by": {
                "id": "100000000000042629"
            },
            "status": {
                "id": "100000000000009881"
            }
        },
        "sent_on": null,
        "xpath": {
            "path": null
        },
        "id": "100000000000050257",
        "status": {
            "name": "To Be Sent",
            "id": "100000000000031610"
        },
        "action_taken_on": null
    }
}

获取问题审批

此操作帮助您获取问题批准。

Url

<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}

属性

id (长整型)
表示审批的唯一ID

id (长整型)
被认为具有较大值的数字位数。

示例 

234759602834500

审批者 (用户)
审批请求的审批者

审批者 (用户)
审批请求的审批者

示例 

{
  "approver": {
    "email_id": "test@test.com",
    "name": "test_user",
    "id": "100000000000042013"
  }
}

评论 (字符串)
审批者对审批给出的评论 [最大长度：1000]

评论 (字符串)
纯文本格式。不允许富文本或换行符。

示例 

Sample Content

原始审批者 (用户)
原始审批者是最初被分配审批该[module]的人。字段中有值表明该审批已被委托。

原始审批者 (用户)
当审批者休假/不可用时，审批被发送的回退审批者

示例 

{
  "original_approver": {
    "email_id": "test@test.com",
    "name": "test_original_aprover",
    "id": "100000000000042013"
  }
}

xpath (JSONObject)
为审批配置的组织角色
显示属性

xpath (JSONObject)
为审批配置的组织角色

路径 (字符串)
配置为审批的组织角色路径

路径 (字符串)
纯文本格式。不允许富文本或换行符。

示例 

Sample Content

显示名称 (字符串)read only
组织角色的显示名称。
例如：CEO，CFO。

显示名称 (字符串)
纯文本格式。不允许富文本或换行符。

示例 

Sample Content

审批级别 (审批级别)read only
审批关联的审批级别

审批级别 (审批级别)
审批关联的审批级别

示例 

{
  "approval_level": {
    "id": "234567890123777"
  }
}

更多属性 展开全部

状态 (approval_status)read only

批准状态

状态 (approval_status)
批准状态

示例 

{
  "status": {
    "name": "Approved",
    "id": "11127890123456"
  }
}

sent_on (datetime)read only

发送批准的日期

sent_on (datetime)
以 JSON 对象表示日期/时间。包含 value 和 display_value 属性。

value ：长格式时间（自1970年1月1日以来的毫秒数）。

display_value ：以用户个性化格式显示的可读时间。如未个性化，则使用默认格式。

action_taken_on (datetime)read only

批准操作执行的日期

action_taken_on (datetime)
以 JSON 对象表示日期/时间。包含 value 和 display_value 属性。

value ：长格式时间（自1970年1月1日以来的毫秒数）。

display_value ：以用户个性化格式显示的可读时间。如未个性化，则使用默认格式。

$ curl -G <service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}\
      -X GET\
      -H "Accept: application/vnd.manageengine.sdp.v3+json"\
      -H "Authorization: Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"\
      -H "Content-Type: application/x-www-form-urlencoded"

// Deluge Sample script
url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}";
headers = {"Accept":"application/vnd.manageengine.sdp.v3+json",
           "Content-Type": "application/x-www-form-urlencoded",
           "Authorization": "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"};          
response = invokeurl
[
    url: url
    type: GET
    headers: headers
];
info response;

#Powershell version - 5.1
$url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}"
$headers = @{ "Accept" = "application/vnd.manageengine.sdp.v3+json"
    "Authorization" = "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"
    "Content-Type" = "application/x-www-form-urlencoded"}  
$response = Invoke-RestMethod -Uri $url -Method get -Headers $headers 
$response

#Python version - 3.8
#This script requires requests module installed in python.
from urllib.error import HTTPError
from urllib.parse import urlencode
from urllib.request import urlopen,Request

url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}"
headers ={"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
httprequest = Request(url, headers=headers)
try:
    with urlopen(httprequest) as response:
        print(response.read().decode())
except HTTPError as e:
    print(e.read().decode())

{
  "response_status": {
    "status_code": 2000,
    "status": "success"
  },
  "approval": {
    "approver": {
      "email_id": "lincoln@zmail.com",
      "is_technician": false,
      "sms_mail": "linc123@xys_sms.co",
      "phone": "test-phone",
      "name": "Lincoln",
      "mobile": "test-mobile",
      "id": "1807795817979319",
      "photo_url": "test-photo_url",
      "is_vip_user": false
    },
    "xpath": {
      "path": null
    },
    "comments": "Comments for why this entity is approved/rejected",
    "original_approver": {
      "email_id": "lincoln@zmail.com",
      "is_technician": false,
      "sms_mail": "linc123@xys_sms.co",
      "phone": "test-phone",
      "name": "Lincoln",
      "mobile": "test-mobile",
      "id": "2014205042604256",
      "photo_url": "test-photo_url",
      "is_vip_user": false
    },
    "approval_level": {
      "created_time": {
        "display_value": "Nov 10, 2016 11:44 AM",
        "value": "1478758440000"
      },
      "level": 19,
      "associated_entity": "problem",
      "problem": {
        "id": "573363737610000"
      },
      "id": "1719945134484852",
      "created_by": {
        "id": "163363737611449"
      },
      "status": {
        "id": "573363737611449"
      }
    },
    "id": "1668157746997366",
    "sent_on": null,
    "action_taken_on": null,
    "status": {
      "name": "To be Sent",
      "id": "2131832274890872"
    }
  }
}

获取问题审批列表

此操作帮助您获取所有问题批准。

Url

<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals

属性

id (长整型)
表示审批的唯一ID

id (长整型)
被认为具有较大值的数字位数。

示例 

234759602834500

审批者 (用户)
审批请求的审批者

审批者 (用户)
审批请求的审批者

示例 

{
  "approver": {
    "email_id": "test@test.com",
    "name": "test_user",
    "id": "100000000000042013"
  }
}

评论 (字符串)
审批者对审批给出的评论 [最大长度：1000]

评论 (字符串)
纯文本格式。不允许富文本或换行符。

示例 

Sample Content

原始审批者 (用户)
原始审批者是最初被分配审批该[module]的人。字段中有值表明该审批已被委托。

原始审批者 (用户)
当审批者休假/不可用时，审批被发送的回退审批者

示例 

{
  "original_approver": {
    "email_id": "test@test.com",
    "name": "test_original_aprover",
    "id": "100000000000042013"
  }
}

xpath (JSONObject)
为审批配置的组织角色
显示属性

xpath (JSONObject)
为审批配置的组织角色

路径 (字符串)
配置为审批的组织角色路径

路径 (字符串)
纯文本格式。不允许富文本或换行符。

示例 

Sample Content

显示名称 (字符串)read only
组织角色的显示名称。
例如：CEO，CFO。

显示名称 (字符串)
纯文本格式。不允许富文本或换行符。

示例 

Sample Content

审批级别 (审批级别)read only
审批关联的审批级别

审批级别 (审批级别)
审批关联的审批级别

示例 

{
  "approval_level": {
    "id": "234567890123777"
  }
}

更多属性 展开全部

状态 (approval_status)read only

批准状态

状态 (approval_status)
批准状态

示例 

{
  "status": {
    "name": "Approved",
    "id": "11127890123456"
  }
}

sent_on (datetime)read only

发送批准的日期

sent_on (datetime)
以 JSON 对象表示日期/时间。包含 value 和 display_value 属性。

value ：长格式时间（自1970年1月1日以来的毫秒数）。

display_value ：以用户个性化格式显示的可读时间。如未个性化，则使用默认格式。

action_taken_on (datetime)read only

批准操作执行的日期

action_taken_on (datetime)
以 JSON 对象表示日期/时间。包含 value 和 display_value 属性。

value ：长格式时间（自1970年1月1日以来的毫秒数）。

display_value ：以用户个性化格式显示的可读时间。如未个性化，则使用默认格式。

$ curl -G <service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals\
      -X GET\ 
      -H "Accept: application/vnd.manageengine.sdp.v3+json"\
      -H "Authorization: Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"\
      -H "Content-Type: application/x-www-form-urlencoded"\
      --data-urlencode input_data=''

// Deluge Sample script
url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals";
headers = {"Accept":"application/vnd.manageengine.sdp.v3+json",
           "Content-Type": "application/x-www-form-urlencoded",
           "Authorization": "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"};
input_data = ;
params = {"input_data":input_data};           
response = invokeurl
[
    url: url
    type: GET
    parameters:params
    headers: headers
];
info response;

#Powershell version - 5.1
$url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals"
$headers = @{ "Accept" = "application/vnd.manageengine.sdp.v3+json"
    "Authorization" = "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"
    "Content-Type" = "application/x-www-form-urlencoded"}
$input_data = @''@
$data = @{ 'input_data' = $input_data}    
$response = Invoke-RestMethod -Uri $url -Method get -Body $data -Headers $headers 
$response

#Python version - 3.8
#This script requires requests module installed in python.
from urllib.error import HTTPError
from urllib.parse import urlencode
from urllib.request import urlopen,Request

url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals"
headers ={"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
input_data = ''''''       
url += "?" + urlencode({"input_data":input_data})
httprequest = Request(url, headers=headers)
try:
    with urlopen(httprequest) as response:
        print(response.read().decode())
except HTTPError as e:
    print(e.read().decode())

{
  "response_status": [
    {
      "status_code": 2000,
      "status": "success"
    }
  ],
  "approvals": [
    {
      "approver": {
        "email_id": "test@zohotest.com",
        "is_technician": true,
        "sms_mail": null,
        "mobile": null,
        "last_name": "",
        "user_scope": "internal_user",
        "sms_mail_id": null,
        "cost_per_hour": "0",
        "site": {
          "deleted": false,
          "name": "Base Site",
          "id": "100000000000006792",
          "is_default": true
        },
        "phone": null,
        "employee_id": null,
        "name": "Tech+1",
        "id": "100000000000041991",
        "photo_url": "https://contacts.zoho.com/file?sample",
        "is_vip_user": false,
        "department": null,
        "first_name": "Tech+1",
        "job_title": null
      },
      "comments": null,
      "original_approver": null,
      "approval_level": {
        "created_time": {
          "display_value": "Dec 5, 2024 03:30 PM",
          "value": "1733392844178"
        },
        "request": null,
        "problem": {
          "id": "100000000000046231"
        },
        "completed_time": null,
        "level": 2,
        "purchase_order": null,
        "release": null,
        "change": null,
        "name": "Level 2",
        "id": "100000000000050121",
        "created_by": {
          "id": "100000000000040165"
        },
        "status": {
          "id": "100000000000009792"
        }
      },
      "sent_on": {
        "display_value": "Dec 5, 2024 03:31 PM",
        "value": "1733392878124"
      },
      "xpath": {
        "path": null
      },
      "id": "100000000000050123",
      "status": {
        "name": "Pending Approval",
        "id": "100000000000009792"
      },
      "action_taken_on": null
    }
  ],
  "list_info": {
    "has_more_rows": false,
    "row_count": 1
  }
}

删除问题审批

此操作帮助您删除问题批准

Url

<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}


$ curl <service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}\
      -X DELETE\ 
      -H "Accept: application/vnd.manageengine.sdp.v3+json"\
      -H "Authorization: Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"\
      -H "Content-Type: application/x-www-form-urlencoded"

// Deluge Sample script
url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}";
headers = {"Accept":"application/vnd.manageengine.sdp.v3+json",
           "Content-Type": "application/x-www-form-urlencoded",
           "Authorization": "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"};
response = invokeurl
[
    url: url
    type: DELETE
    headers: headers
];
info response;

#Powershell version - 5.1
$url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}"
$headers = @{ "Accept" = "application/vnd.manageengine.sdp.v3+json"
    "Authorization" = "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"
    "Content-Type" = "application/x-www-form-urlencoded"}
$response = Invoke-RestMethod -Uri $url -Method delete -Headers $headers
$response

#Python version - 3.10
from urllib.error import HTTPError
from urllib.request import urlopen,Request

url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}"
headers ={"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
httprequest = Request(url, headers=headers,method="DELETE")
try:
    with urlopen(httprequest) as response:
        print(response.read().decode())
except HTTPError as e:
    print(e.read().decode())

{
  "response_status": {
    "status_code": 2000,
    "status": "success"
  }
}

批准问题审批

此操作帮助您批准问题批准

Url

<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}/_approve


$ curl <service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}/_approve\
      -X PUT\ 
      -H "Accept: application/vnd.manageengine.sdp.v3+json"\
      -H "Authorization: Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"\
      -H "Content-Type: application/x-www-form-urlencoded"\
      -d input_data='{
  "approval": {
    "comments": "The comments to approve the approval"
  }
}'

// Deluge Sample script
url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}/_approve";
headers = {"Accept":"application/vnd.manageengine.sdp.v3+json",
           "Content-Type": "application/x-www-form-urlencoded",
           "Authorization": "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"};
input_data = {
  "approval": {
    "comments": "The comments to approve the approval"
  }
};
params = {"input_data": input_data};
response = invokeurl
[
    url: url
    type: PUT
    parameters: params
    headers: headers
];
info response;

#Powershell version - 5.1
$url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}/_approve"
$headers = @{ "Accept" = "application/vnd.manageengine.sdp.v3+json"
    "Authorization" = "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"
    "Content-Type" = "application/x-www-form-urlencoded"}
$input_data = @'
{
  "approval": {
    "comments": "The comments to approve the approval"
  }
}
'@
$data = @{ 'input_data' = $input_data}
$response = Invoke-RestMethod -Uri $url -Method put -Body $data -Headers $headers
$response

#Python version - 3.10
from urllib.error import HTTPError
from urllib.parse import urlencode
from urllib.request import urlopen,Request

url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}/_approve"
headers ={"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
input_data = '''{
  "approval": {
    "comments": "The comments to approve the approval"
  }
}'''
data = urlencode({"input_data":input_data}).encode()
httprequest = Request(url, headers=headers,data=data, method="PUT")
try:
    with urlopen(httprequest) as response:
        print(response.read().decode())
except HTTPError as e:
    print(e.read().decode())

{
  "response_status": {
    "status_code": 2000,
    "messages": [
      {
        "status_code": 2000,
        "type": "success",
        "message": "Your decision has been recorded. Thank you for your cooperation!"
      }
    ],
    "status": "success"
  }
}

查看更多

发送问题审批通知

此操作帮助您发送问题批准通知 

Url

<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}/_send_notification


$ curl <service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}/_send_notification\
      -X PUT\ 
      -H "Accept: application/vnd.manageengine.sdp.v3+json"\
      -H "Authorization: Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"\
      -H "Content-Type: application/x-www-form-urlencoded"\
      -d input_data=''

// Deluge Sample script
url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}/_send_notification";
headers = {"Accept":"application/vnd.manageengine.sdp.v3+json",
           "Content-Type": "application/x-www-form-urlencoded",
           "Authorization": "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"};
input_data = ;
params = {"input_data": input_data};
response = invokeurl
[
    url: url
    type: PUT
    parameters: params
    headers: headers
];
info response;

#Powershell version - 5.1
$url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}/_send_notification"
$headers = @{ "Accept" = "application/vnd.manageengine.sdp.v3+json"
    "Authorization" = "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"
    "Content-Type" = "application/x-www-form-urlencoded"}
$input_data = @'

'@
$data = @{ 'input_data' = $input_data}
$response = Invoke-RestMethod -Uri $url -Method put -Body $data -Headers $headers
$response

#Python version - 3.10
from urllib.error import HTTPError
from urllib.parse import urlencode
from urllib.request import urlopen,Request

url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}/_send_notification"
headers ={"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
input_data = ''''''
data = urlencode({"input_data":input_data}).encode()
httprequest = Request(url, headers=headers,data=data, method="PUT")
try:
    with urlopen(httprequest) as response:
        print(response.read().decode())
except HTTPError as e:
    print(e.read().decode())

{
  "response_status": {
    "status_code": 2000,
    "messages": [
      {
        "status_code": 2000,
        "type": "success",
        "message": "Approval Mail Sent "
      }
    ],
    "status": "success"
  }
}

查看更多

拒绝问题审批

此操作帮助您拒绝问题批准

Url

<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}/_reject


$ curl <service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}/_reject\
      -X PUT\ 
      -H "Accept: application/vnd.manageengine.sdp.v3+json"\
      -H "Authorization: Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"\
      -H "Content-Type: application/x-www-form-urlencoded"\
      -d input_data='{
  "approval": {
    "comments": "The comments to reject the approval"
  }
}'

// Deluge Sample script
url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}/_reject";
headers = {"Accept":"application/vnd.manageengine.sdp.v3+json",
           "Content-Type": "application/x-www-form-urlencoded",
           "Authorization": "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"};
input_data = {
  "approval": {
    "comments": "The comments to reject the approval"
  }
};
params = {"input_data": input_data};
response = invokeurl
[
    url: url
    type: PUT
    parameters: params
    headers: headers
];
info response;

#Powershell version - 5.1
$url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}/_reject"
$headers = @{ "Accept" = "application/vnd.manageengine.sdp.v3+json"
    "Authorization" = "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx"
    "Content-Type" = "application/x-www-form-urlencoded"}
$input_data = @'
{
  "approval": {
    "comments": "The comments to reject the approval"
  }
}
'@
$data = @{ 'input_data' = $input_data}
$response = Invoke-RestMethod -Uri $url -Method put -Body $data -Headers $headers
$response

#Python version - 3.10
from urllib.error import HTTPError
from urllib.parse import urlencode
from urllib.request import urlopen,Request

url = "<service domain|custom domain>/app/<portal>/api/v3/problems/{problem_id}/approval_levels/{approval_level_id}/approvals/{approval_id}/_reject"
headers ={"Accept": "application/vnd.manageengine.sdp.v3+json", 
          "Authorization" : "Zoho-oauthtoken 1000.7xxx98976ab0xxxxxx19901e7551be57.bxxxx921ed64c04f79622bebcfxxxxxx", 
          "Content-Type" : "application/x-www-form-urlencoded"}
input_data = '''{
  "approval": {
    "comments": "The comments to reject the approval"
  }
}'''
data = urlencode({"input_data":input_data}).encode()
httprequest = Request(url, headers=headers,data=data, method="PUT")
try:
    with urlopen(httprequest) as response:
        print(response.read().decode())
except HTTPError as e:
    print(e.read().decode())

{
  "response_status": {
    "status_code": 2000,
    "messages": [
      {
        "status_code": 2000,
        "type": "success",
        "message": "Your decision has been recorded. Thank you for your cooperation!"
      }
    ],
    "status": "success"
  }
}

查看更多