Switch to Remote Access Plus!

What's in store for you

Remote Access Plus is an advanced edition of Remote Access, innovated and catered to simplify the flow of remote rescue and troubleshooting. With IT environment constantly moving towards remote work force, it's time to level up the remote access software with extra layer of security and exclusive features. Hurry up and switch to embrace your remote IT ecosystem like never before!

Exclusive Features

Security Enhancements

Dynamic Security Meter: Get a clear picture on how secure your Central Server and Keep tract of your central server security with dynamic security meter.

Enhance Authentication: Remote Access Plus is integrated with ADFS to authenticate technicians through Security Assertion Markup Language.

Strong Password Policy: Strengthen the product security level by hardening the password policies based on your enterprise regulations.

IP Based Restrictions: Set a strong boundary by configuring IP limits within which the product console will be accessible.

Steps to unlock Remote Access Plus

Pre-requisites

Before you upgrade make sure you backup the following data:

  • Navigate to Reports tab and export all the essential data.
  • It is recommended to download and backup the recorded remote sessions and logs.
  • Export the data of endpoints currently managed in Remote Access console.

Steps to upgrade

  • Click here and login with your old credentials to access the latest version.
  • Download and install agent on the computers by following any of these steps.
  • Once you successfully deploy agents, the devices will be available in Remote Access Plus console.

Note:

  • Move your endpoints to new console before March, 2023.
  • After the mentioned time, you will not have access to the old console.
  • Need further help? reach out to our support via remoteaccesscloud-support@manageengine.com