Help desk module is now FREE!
Promises without restrictions

We know that anything labeled free, usually comes with an asterisk, that quickly spoils the fun. That’s why, we’ve made the Standard Edition of ServiceDesk Plus - MSP free for you — without restrictions. There are no tricks, traps, or an asterisk with our offer. Now, you can enjoy a world-class help desk experience without restrictions on the number of technicians, tickets, or users that usually curtail a good help desk experience!

Take the first step towards organized MSP

Help desk software the world loves

Over 700 organizations have already saved their IT spend by choosing the free Standard Edition of ServiceDesk Plus - MSP.

The standard edition comes with full-fledged ITIL Incident Management, Billing and Remote Support along with extensive Reporting and Dashboard capabilities that cover the full lifecycle of IT help desk tickets!

Modules

 

Incident Management

Multiple Account Management

Billing

Remote support

Self Service Portal

SLA Management

Knowledge Base

User Surveys

Automations

 

Automatic Ticket Dispatcher

Notifications

Preventive Maintenance

Scheduled Reports

Value added features

 

Multi Site Support

Robust Reporting

AD & LDAP Integrations

API Integrations

Holidays and Operational Hour Management

Dashboards

Request Templates

Technician Availability Scheduler

And lots more…