Question 1

Key features of Apple Business Manager

Accepted Answer

Integrating Apple Business Manager with Mobile Device Manager Plus offers the following features: * Automated device enrollment: Apple Business Manager simplifies the process of bulk enrolling corporate Apple devices, including iOS, iPadOS, macOS, and tvOS devices. Purchased devices are on-boarded onto Mobile Device Manager Plus and made corporate-ready out of the box. * User assignment: Devices appear automatically on the Mobile Device Manager Plus server, ready to be managed and assigned to users. * App license purchases: Admins can purchase the required app licenses through the Apple Business Manager portal. These apps will appear on the app repository on the Mobile Device Manager Plus server console, allowing admins to distribute apps to managed Apple devices and have them installed on devices without any user intervention.

Question 2

How to add devices to Apple Business Manager?

Accepted Answer

Devices can be added to Apple Business Manager through the following steps: * Create and login to your Apple Business Manager account. * Login to your admin account and navigate to Preferences -> MDM server management -> Customer Numbers to add your Apple Customer Numbers and your Reseller IDs. This will ensure that when you purchase devices, they will automatically be added to the Apple Business Manager portal. * If you wish to manually add devices to Apple Business Manager, you can skip the step above, and instead use Apple Configurator to enroll the device. This document shows detailed steps on adding devices to Apple Business Manager. You can integrate Apple Business Manager with Mobile Device Manager Plus by uploading the MDM Public Key on the ABM portal, assigning devices to the MDM server, and configuring Device Activation Settings.

Question 3

Benefits of integrating Apple Business Manager (ABM) with Mobile Device Manager Plus

Accepted Answer

Integrating Mobile Device Manager Plus with Apple Business Manager provides the following benefits: * Device supervision: Devices enrolled using Apple Business Manager are Supervised, allowing for a greater degree of control over the managed device, which can be quite handy when the device is corporate-owned. * Simplified user assignment: Apple devices enrolled through Apple Business Manager will need to be assigned and later reassigned to users before distribution, but manually performing these tasks can be rather time consuming. Integrating the organization's directory service with the Mobile Device Manager Plus server helps automate this process, thereby saving time by eliminating manual user assignment and reassignment. * Mandatory management: Devices enrolled using Apple Business Manager cannot be taken out of management by factory resetting the device. This means that, even if the device is reset, it will still be under corporate management, which will prevent the misuse of corporate-owned Apple devices. However, for devices that are enrolled manually using Apple Configurator, users have a 30-day period from the time of enrollment within which, if the device is reset, there will be no mandated management and the device will not be Supervised. * Out-of-the-box usage: Make Apple devices ready for corporate use out of the box with all the necessary settings, apps, and content provisioned to them. Moreover, device users can be allowed to skip initial device setup tasks, allowing them to gain quick access to the device and begin using it for work immediately.

Question 4

What is Apple Business Manager (ABM)?

Accepted Answer

Apple Business Manager is a free portal by Apple that allows IT admins to automate the bulk enrollment of corporate-owned Apple devices.

Question 5

Why should enterprises use Apple Business Manager?

Accepted Answer

In addition to automating the bulk enrollment of corporate Apple devices, Apple Business Manager can be used to purchase app licenses to distribute apps to devices. Purchased devices are location specific and can be assigned to different server locations as needed.

Question 6

How does Apple Business Manager help IT admins?

Accepted Answer

Apple Business Manager allows IT admins to supervise Apple devices and ensure mandatory management of these devices. Device setup and configuration are also made easy, thereby eliminating the need to manually configure these devices.

Question 7

How do I register my organization with ABM?

Accepted Answer

You can sign your organization up for Apple Business Manager by clicking on Enroll now on the Apple Business Manager portal. You will need to provide details about your business, including an email associated with the organization and a verification contact. These details will be verified by Apple, after which your organization will be granted access to the Apple Business Manager portal.

Question 8

Do I need a D-U-N-S Number for ABM?

Accepted Answer

No. A D-U-N-S Number is not required at account creation. You have 60 days to verify it, or your ABM account and data may be deleted. Government agencies do not need a D-U-N-S Number Apple verifies them directly. Once verified, the number appears under Settings > Organization Information; until then, you will see a “Verify your business&rdquor; prompt.

Question 9

How does device enrollment work with Apple business manager?

Accepted Answer

First, the ABM portal should be integrated with the Mobile Device Manager Plus server and reseller details should also be added to the ABM portal. Once this is done, any purchased devices are added to the ABM portal and the Mobile Device Manager Plus server. These devices are enrolled into Mobile Device Manager Plus as well. The devices must then be activated through the Mobile Device Manager Plus server to allow user assignment.

Question 10

Is the ABM enrollment process different for iPhones, iPads, MacBooks, and Apple TVs?

Accepted Answer

The enrollment process remains the same for all these Apple devices. They must either be purchased from Apple or an authorized reseller or added manually to the ABM portal through enrollment tools like Apple Configurator.

Question 11

Why should Apple Business Manager be integrated with Mobile Device Manager Plus?

Accepted Answer

Integrating Apple Business Manager with Mobile Device Manager Plus facilitates the devices to be seamlessly managed and used in the organization right after purchase.

Question 12

Can ABM act as an MDM by itself?

Accepted Answer

Users can view their purchased devices on the ABM portal and can even apply security configurations on devices through tools like Apple Configurator. However, this can be rather cumbersome when dealing with a large number of devices. There are also limited management capabilities available. This is why it is essential to integrate an MDM solution with Apple Business Manager for enhanced device management.

Question 13

How to migrate from Apple VPP to ABM?

Accepted Answer

Users can migrate from Apple VPP and Apple DEP to Apple Business Manager by logging in to these portals and following the instructions on screen to successfully migrate.

Question 14

Can devices not purchased from Apple or an authorized reseller be added to ABM?

Accepted Answer

Yes, these devices can be added to Apple Business Manager by using Apple Configurator. Devices enrolled this way will initially appear on Apple Configurator, but when these devices are assigned to users, they will appear on the Apple Business Manager portal under Managed devices.

Question 15

How is ABM different from Apple Configurator?

Accepted Answer

The Apple Business Manager portal can serve as a means to enroll corporate-owned Apple devices with admin supervision. Admins can also purchase app licenses and manage organization Apple IDs through this portal. Apple Configurator, on the other hand, allows devices purchased from third-party vendors to be added to the ABM portal and enrolled with admin supervision while allowing admins to apply predefined configurations to these devices.

Question 16

Can personal devices be enrolled through ABM?

Accepted Answer

Personal devices cannot be enrolled via Apple Business Manager, however personally-owned devices brought under the BYOD policy can be enrolled onto Mobile Device Manager Plus using other methods like mailing enrollment invites, scanning a QR code, and user self-enrollment, which gives admins a limited amount of control over these employee-owned devices.

什么是 Apple Business Manager (ABM)？

Apple Business Manager 的主要功能

如何将设备添加到 Apple Business Manager？

Apple Business Manager (ABM) 与 Mobile Device Manager Plus 集成的优势

使用 Apple Business Manager 自动化 Apple 设备注册

常见问题解答