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UK - London
Day 1: Tuesday, September 27, 2011
| For non-ManageEngine Customers |
| 09:00 – 09:30 |
Registration and Breakfast |
| 09.30 – 09:45 |
The ManageEngine Story |
David C Howell
European Director, ManageEngine |
| 09:45 – 10:15 |
Future of ITSM On the Cloud by Industry Expert - Neil Thomas |
| 10:30 – 11:15 |
ManageEngine Overview |
Rajesh Ganesan
ManageEngine |
| 11:15 – 11:30 |
Coffee Break |
| 11.30 – 12.15 |
Real Life Case Study by ME Customer |
TBD |
| 12:15 – 13:00 |
Customer Question & Answer Panel |
Interact with ManageEngine Experts and Customers |
| 13:00 – 13:45 |
Lunch Break and Training Registrations |
| For ManageEngine Customers Only |
| 13.45 – 14.00 |
Welcome and Briefing |
David C Howell
European Director, ManageEngine |
| 14:00 – 14.45 |
Desktop Central Training |
ADManager Plus Training |
| 14.45 – 15.00 |
Coffee Break |
| 15:00 – 17:00 |
Desktop Central Training |
ADManager Plus Training |
Day 2: Wednesday, September 28, 2011
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Track 1:
| 08:30 - 09:00 |
Registration and Breakfast |
| 09.00 - 10.30 |
Desktop Central/ ServiceDesk Plus Training |
| 10:30 - 10:45 |
Coffee Break |
| 10:45 - 12:00 |
ServiceDesk Plus Training |
| 12:00 - 12:45 |
Lunch Break |
| 12:45 - 14:45 |
ServiceDesk Plus Training |
| 14:45 – 15:00 |
Coffee Break |
| 14:30 - 16:45 |
ServiceDesk Plus Training |
| 16:45 – 17:00 |
Certification Exam and Wrap Up |
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Track 2:
| 08:30 - 09:00 |
Registration and Breakfast |
| 09:00 – 10:30 |
OpManager and NFA Best Practices, Tips & Tricks |
| 10:30 – 10:45 |
Coffee Break |
| 10:45 – 11:30 |
OpManager and NFA Best Practices, Tips & Tricks |
| 11:30 – 12:00 |
Applications Manager Best Practices, Tips & Tricks |
| 12:00 – 12:45 |
Lunch Break |
| 12:45 – 14:45 |
Applications Manager Best Practices, Tips & Tricks |
| 14:45 – 15:00 |
Coffee Break |
| 15:00 – 16:30 |
ADSolutions Best Practices, Tips & Tricks |
| 16:30 – 17:00 |
Certification Exam and Wrap up |
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