Scribble Pad

Often, technicians make hurried notes on paper while working on tickets. It could be a reminder to themselves to close a certain task or read up on the latest technology trend, or even an idea to link two seemingly similar requests. Scribble Pad is an easy and a better way of making these notes. 

The Scribble Pad is on the top right of the Header.

Click the Scribble Pad and begin making your notes, as shown below:
 

You can access the Scribble Pad across modules. Any information entered remains until the technician deletes it.