Annual Maintenance Support License

If you have purchased a perpetual license, you will need to purchase the Annual Maintenance Support License for continued support from the ServiceDesk Plus team. 

To purchase the license, click Get your AMS in the User menu. Check the details, prepopulated, on the displayed form and click Submit.

You will receive XML files by email. Use those files to apply your AMS license. The license page will then display the expiry date of the AMS license for your records. When the license is due to expire in 30 days, a banner will alert you to renew the license.