Products Comparison

ADSelfService Plus vs. Tools4Ever SSRPM

FeaturesDescriptionADSelfService PlusTools4Ever SSRPMRemarks
Core Features
Self-reset PasswordUsers can reset their forgotten passwords without calling helpdesk 
Self-unlock AccountUsers can unlock their locked out accounts without calling helpdesk 
Password Expiry ReminderNotify users to change password before it expires via email 
Account Expiry ReminderNotify users and their managers about impending account expiry 
Employee Directory Self-updateEmployees can update their profile information in Active Directory 
Multi-platform Password SynchronizerSynchronize password and account changes across multiple platformsSSRPM provides Multi-platform password synchronizer as a separate product
Real-time Password Sync AgentSynchronize password changes across a range of cloud-based and on-premises applications in real-timeSSRPM provides Real-time password sync as a separate product
Cached Credentials UpdateUpdate cached credentials when users reset their passwords even if they are not connected to the corporate network. 
Help Desk Assisted Password Reset and Account UnlockIntegrate password self-service with your review and approval based help desk software. 
Mail Group SubscriptionUsers can opt-in or opt-out of distribution groups 
Employee SearchUsers can search for their colleagues information 
Organization ChartUsers can find their position in the organization hierarchy 
Change PasswordUsers can change their password from anywhere, anytimeSSRPM allows users to change password only when condition is set to ‘Change password at next logon’
Accessibility
Web InterfaceUsers can access the self-service portal from a web browser 
Mobile InterfaceUsers can access the self-service portal from a mobile browser 
Native Android and iPhone AppsAndroid and iPhone apps for 'on the go' password reset and account unlock 
Windows Logon AgentUsers can access the selfservice portal from the Windows login prompt 
Mac Logon AgentUsers can access the selfservice portal from the Mac OS X login prompt 
Security
Available Authentication TechniquesAuthentication techniques available to verify users' identitySecurity Q&A, SMS & Email Verification Codes, Google AuthenticatorSecurity Q & A's, Mail/SMS verification 
Custom OU and Group-based Password PoliciesRestrict features to certain users based on OUs and Groups
(only OU-based policies)
SSRPM supports only OU based policies
Password Reset and Account Unlock LimitLimit the number of times that users can reset passwords and unlock accounts in a specific time duration 
Account Unlock, Password Reset & Change NotificationsNotify users via e-mail & SMS upon successful password reset / change / account unlock 
Password Strength Assessment ToolTool to analyze the strength of the passwords in real time as the user types themSSRPM provides password strength assessment tool as a separate product
Enforce Password History during Password ResetEnforce Active Directory Password History Settings during password reset 
CAPTCHA VerificationA challenge-response test used to determine whether or not the user is human 
Session TimeoutUsers are automatically logged out if they are idle for a specified period of time 
Block UsersUsers who repeatedly fail password self-service will be automatically blocked for a few minutes 
Enrollment Options
Force users to enroll when they log in to their systemUsers can be forced to enroll when they log in to their system 
Notify users to enroll by sending them an enrollment reminderUsers can be asked to enroll by sending them an enrollment reminder 
Import enrollment data from a CSV file and enroll users without their interventionImport enrollment data from a CSV file and enroll users without their intervention 
Reuse data in Active Directory to automatically enroll usersReuse data of users from Active Directory to automatically enroll users 
Reuse enrollment data from your in-house databaseReuse Security Q&A data of users from your in-house database to enroll users 
Additional Features
Multiple Domain SupportManage multiple domains from a single window 
Single Sign-onAutomatically detects applications that use Windows credentials and logs in the users 
Mobile Push Notification for reminders and eventsNotify mobile users with push notifications on Enrollment reminders and soon-to-expire passwords 
Multi-language SupportSupport for multiple languages 
RebrandingCustomize the self-service portal with your own name, logo, etc. 
Reporting Capabilities
Dashboard which details all critical user related informationAdministrator's dashboard which details all key user related information 
Reports on user actions, their password status and moreReports on user actions, their password status and more 
Reports on users with soon-to-expire passwords, locked-out users, password expired usersComplete reports on users, locked out users, Soon-to-expire password users, and password expired users. 
Report on users' enrollment statusAdministrator can check the registered users in the following reports- Enrolled users, Non-Enrolled users, Licensed users, Security questions and answers 
Export reports for later use in a target file format such as HTML, PDF, CSV, etc.Reports can be saved for later use in a target file format
(CSV only)
In SSRPM, reports can only be exported to the CSV format
Schedule and send selected reports via emailScheduler to create and send selected reports via email 

Disclaimer: Comparison done based on the information available in the competitor's website. So, the details may vary with the real product.

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