| Feature | Description | ManageEngine ADSelfService Plus | Thycotic Password Reset Server |
| Password Reset | Users can reset their forgotten passwords without calling helpdesk |  |
|
| Account Unlock | Users can unlock their locked out accounts without calling helpdesk | |
|
| Password Expiry Notification | Notify users to change password before it expires via email | (Supports both Email & SMS notifications) |
(Only Email) |
| Account Expiry Notification | Notify users and their managers about impending acccout expiry | |
 |
| Employee Directory Self-Update | Employees can update their profile information in Active Directory | |
|
| Password Synchronizer | Synchronize Windows password changes with on-premises and SaaS applications | |
|
| Mobile Apps | Mobile apps to facilitate password management 'on the go' | (Native Apps for Android & iOS, Mobile WebApp for other platforms) |
|
| Mail Group Subscription | Users can opt-in or opt-out of Distribution Groups all by themselves | |
|
| Employee Search and Organization Chart | Users can search for their colleagues information and find their position in the organization hierarchy | |
|
| Change Password | Users can change their password from anywhere, anytime | |
|
| Identity Verification Methods | Users identity are verified before they can reset their password or unlock their account | Security Q&A | SMS/Email Pin code | Security Q&A | SMS/Email/Phone Call Pin Code | Image Recognition |
| Feature | Description | ManageEngine ADSelfService Plus | Thycotic Password Reset Server |
| Installation Pre-requisites | Application can be installed without any pre-requisites | |
Requires .NET framework v2.0 installed and IIS 6.0 or above with ASP.NET enabled |
| Multi-language support | Support for multiple languages | (Supports 17 languages) |
|
| Client Software (GINA/Credential Provider) extension | Password Reset/Account Unlock from Windows logon screen (CTRL+ALT+DEL) | Thycotic Password Reset Server |
|
| Client Software Deployment | Methods by which the GINA/CP logon agents can be deployed | Admin Console, GPO, Manual Installation | GPO & Manual Installation Only |
| Client Software Customization | Option to customize the text and icon of the logon agents | |
|
| Integration with other applications | Avail self-service password reset & account unlock from other applications | OWA, SharePoint, Citrix | Not Known |
| Rebranding | Customize the self-service portal with your own name, logo, etc. | |
(Requires you to manually configure files in the installation folder) |
| OU-based feature restriction | Restrict features to certain users based on Organization Units | |
|
| Automatic Password Reset / Account Unlock | Expired passwords/locked-out accounts are automatically reset/unlocked | |
|
| Username Recovery | Users can recover their usernames by entering their Email ID | |
|
| Enrollment Options | |||
| Force enrollment | Users can be forced to enroll when they log in to their system | |
|
| Enrollment reminders | Users can be asked to enroll by sending them an enrollment reminder via email | |
|
| Auto Enrollment | Preload enrollment data and enroll users without their intervention | |
|
| Force Mobile Number Format | Force users to use a specific mobile number format during enrollment | |
|
| External Database Support | Reuse Security Q&A data of users from your in-house database | (Supports Oracle, MS SQL, MySQL) |
|
| Feature | Description | ManageEngine ADSelfService Plus | Thycotic Password Reset Server |
| Encryption Algorithm | Encryption algorithm used to store challenge response answers | SHA – 512/MD5 for storing Security Q&A and AES-256 for storing other data | SHA-512 for storing Security Q&A and AES-256 for storing other data |
| Password Reset/Account Unlock Email Notifications | Notify users via e-mail & SMS upon successful password reset / change / account unlock | (Supports both Email and SMS) |
(Supports Email only) |
| Enforce Password History | Enforce Active Directory Password History Settings during password reset | |
|
| Password Strength Analyzer | Tool to analyze the strength of the passwords in real time as the user types them | |
|
| Security Q&A Strengthener | Prevent users from providing the same answer to multiple questions or any word of a question in their answers | |
|
| Randomize Questions | Display only a random subset from a user's security questions | |
|
| CAPTCHA Verification | A challenge-response test used to determine whether or not the user is human | |
|
| Restrict Inactive Users | Restrict disabled, expired, deleted user accounts from using the application | |
|
| Block Users | Users who repeatedly fails password self-service will be automatically blocked for a few minutes | |
|
| Feature | Description | ManageEngine ADSelfService Plus | Thycotic Password Reset Server |
| Audit Reports | Reports on user actions, their password status and more | |
|
| Export Report | Reports can be saved for later use in a target file format such as HTML, PDF, CSV, etc. | |
|
| Reports Scheduler | Scheduler to create and send selected reports via email | |
|
| OU Level Reports | Customize reports view from domain based to OU based | |
|
Disclaimer: The above provided comparison is based on readily available information on competitors' website as on 22nd January, 2014. The data provided might vary in the actual product.
