| Key Features | Description | ManageEngine ADSelfService Plus | SysOp Tools Password Reset Pro |
| Password Reset | Users can reset their forgotten passwords without calling helpdesk |  |
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| Account Unlock | Users can unlock their locked out accounts without calling helpdesk | |
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| Employee Directory Update | Employees can update their profile information in Active Directory | |
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| Password/Account Expiry Notification | Notify users to change password before it expires via email | |
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| Multi-Platform Password Synchronizer | Synchronize password and account changes across multiple platforms | |
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| Change Password | Users can change their password from anywhere, anytime | |
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| Employee Search | Users can search for their colleagues information | |
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| Built-in Reporting Mechanism | Reports on various aspects of user actions and their password status | |
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| Identity Verification Methods | Users identity are verified before they can reset their password or unlock their account | Security Q&A | SMS/Email based Verification code | Security Image | Security Word |
| Key Features | Description | ManageEngine ADSelfService Plus | SysOp Tools Password Reset Pro |
| Easy Installation and Deployment | Application can be installed without any pre-requisites | |
Requires .NET framework v2.0 installed and IIS 6.0 or above with ASP.NET enabled |
| Multi-language support | Support for multiple languages | 15 languages supported |
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| Client Software (GINA/Credential Provider) extension | Password Reset/Account Unlock from Windows logon screen (CTRL+ALT+DEL) | |
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| Restrict Inactive Users | Blacklist inactive users like disabled users, account expired users, deleted users, etc., for effective license management | |
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| Technician roles | Delegate different tasks to various users by designating them as Super Admin and Operator | |
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| Automatic Password Reset / Account Unlock | Expired passwords/locked-out accounts are automatically reset/unlocked | |
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| Multiple Self-Service Policies (OU-based) | Configure multiple self-service policies to allow different users to access different features | |
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| Multiple Enrollment Options | |||
| Enrollment reminders | Users can be asked to enroll by sending them an enrollment reminder via email | |
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| Auto Enrollment | Administrators can automatically enroll users without their intervention | |
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| Force enrollment | Users can be forced to enroll when they log in to their system | |
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| Feature | Description | ManageEngine ADSelfService Plus | SysOp Tools Password Reset Pro |
| CAPTCHA Verification | Challenge-response test used to verify that login attempts are made by humans and not by a spam-sending computer | |
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| Block Users | Define a threshold for the number of unsuccessful attempts, after which the account will be blocked from accessing the self-service portal | |
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| Web Server in DMZ Feature | Securely deploy the application on the internet without compromising the core network | |
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| Password Strengtheners to facilitate stronger Password practice | |||
| Password Reset/Account Unlock Email Notifications | Notify users via e-mail upon successful password reset / change / account unlock | |
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| Password Strength level | Enforce an added layer of security to user passwords | |
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| Enforce Password History | Enforce Active Directory Password History Settings during password reset | |
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| Feature | Description | ManageEngine ADSelfService Plus | SysOp Tools Password Reset Pro |
| User Reports | Reports on locked out users, soon-to-expire password users and password expired users | |
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| Pre-built reports | Pre-build reports on various aspect of the application, user password status, user actions and audit reports | 14+ reports under 3 categories: user reports, enrollment reports and audit reports |
Reports on Web Portal event history, enrollment and licensing alone are available. |
| Reports Scheduler | Schedule the automatic delivery of various reports to your email id | Each and every report can be scheduled to be delivered to the administrator |
Administrator receives only a daily summary report e-mail of past 24hr events in the self-service system |
Disclaimer: The above provided comparison is based on readily available information on competitors’ website as on 20th April, 2013. The data provided might vary in the actual product.
