Products Comparison

ADSelfService Plus vs. SysOp Tools Password Reset Pro

Key Features	Description	ManageEngine ADSelfService Plus	SysOp Tools Password Reset Pro
Password Reset	Users can reset their forgotten passwords without calling helpdesk
Account Unlock	Users can unlock their locked out accounts without calling helpdesk
Employee Directory Update	Employees can update their profile information in Active Directory
Password/Account Expiry Notification	Notify users to change password before it expires via email
Multi-Platform Password Synchronizer	Synchronize password and account changes across multiple platforms
Change Password	Users can change their password from anywhere, anytime
Employee Search	Users can search for their colleagues information
Built-in Reporting Mechanism	Reports on various aspects of user actions and their password status
Identity Verification Methods	Users identity are verified before they can reset their password or unlock their account	Security Q&A | SMS/Email based Verification code	Security Image | Security Word

Key Features	Description	ManageEngine ADSelfService Plus	SysOp Tools Password Reset Pro
Easy Installation and Deployment	Application can be installed without any pre-requisites		Requires .NET framework v2.0 installed and IIS 6.0 or above with ASP.NET enabled
Multi-language support	Support for multiple languages	15 languages supported
Client Software (GINA/Credential Provider) extension	Password Reset/Account Unlock from Windows logon screen (CTRL+ALT+DEL)
Restrict Inactive Users	Blacklist inactive users like disabled users, account expired users, deleted users, etc., for effective license management
Technician roles	Delegate different tasks to various users by designating them as Super Admin and Operator
Automatic Password Reset / Account Unlock	Expired passwords/locked-out accounts are automatically reset/unlocked
Multiple Self-Service Policies (OU-based)	Configure multiple self-service policies to allow different users to access different features
Multiple Enrollment Options
Enrollment reminders	Users can be asked to enroll by sending them an enrollment reminder via email
Auto Enrollment	Administrators can automatically enroll users without their intervention
Force enrollment	Users can be forced to enroll when they log in to their system

Feature	Description	ManageEngine ADSelfService Plus	SysOp Tools Password Reset Pro
CAPTCHA Verification	Challenge-response test used to verify that login attempts are made by humans and not by a spam-sending computer
Block Users	Define a threshold for the number of unsuccessful attempts, after which the account will be blocked from accessing the self-service portal
Web Server in DMZ Feature	Securely deploy the application on the internet without compromising the core network
Password Strengtheners to facilitate stronger Password practice
Password Reset/Account Unlock Email Notifications	Notify users via e-mail upon successful password reset / change / account unlock
Password Strength level	Enforce an added layer of security to user passwords
Enforce Password History	Enforce Active Directory Password History Settings during password reset

Feature	Description	ManageEngine ADSelfService Plus	SysOp Tools Password Reset Pro
User Reports	Reports on locked out users, soon-to-expire password users and password expired users
Pre-built reports	Pre-build reports on various aspect of the application, user password status, user actions and audit reports	14+ reports under 3 categories: user reports, enrollment reports and audit reports	Reports on Web Portal event history, enrollment and licensing alone are available.
Reports Scheduler	Schedule the automatic delivery of various reports to your email id	Each and every report can be scheduled to be delivered to the administrator	Administrator receives only a daily summary report e-mail of past 24hr events in the self-service system

Disclaimer: The above provided comparison is based on readily available information on competitors’ website as on 20th April, 2013. The data provided might vary in the actual product.