Products Comparison

ADSelfService Plus vs. Quest Password Manager

Key Features	Description	ManageEngine ADSelfService Plus	Quest Password Manager
Password Reset	Users can reset their forgotten passwords without calling helpdesk
Account Unlock	Users can unlock their locked out accounts without calling helpdesk
Password Expiry Notification	Notify users to change password before it expires via email
Account Expiry Notification	Notify users and their managers about impending account expiry
Employee Directory Update	Employees can update their profile information in Active Directory
Password Synchronizer	Synchronize password and account changes in a hybrid scenario
Employee Search	Users can search for their colleagues information
Change Password	Users can change their password from anywhere, anytime
Built-in Reporting Mechanism	Reports on various aspects of user actions and their password status		Requires Microsoft SQL server
Identity Verification Methods	Users identity are verified before they can reset their password or unlock their account	Security Q&A | SMS/Email based Pin code Verification	Security Q&A | Phone based authentication (available as Add-On)

Key Features	Description	ManageEngine ADSelfService Plus	Quest Password Manager
Easy Installation and Deployment	Application can be installed without any pre-requisites		Requires .NET framework v4.0 installed and IIS 6.0 or above and Visual C++ runtime libraries
Multi-language support	Support for multiple languages
Client Software (GINA/Credential Provider) extension	Password Reset/Account Unlock from Windows logon screen (CTRL+ALT+DEL)
Client Software Installation Methods	Methods to install deploy the client software to users’ workstations	GPO, UI Console, Manual Installation	GPO only
Client Software Customization
Restrict Inactive Users	Blacklist inactive users like disabled users, account expired users, deleted users, etc., for effective license management
Technician roles	Delegate different tasks to various helpdesk users
Automatic Password Reset / Account Unlock	Expired passwords/locked-out accounts are automatically reset/unlocked
Multiple Enrollment Options
Enrollment reminders	Users can be asked to enroll by sending them an enrollment reminder via email
Auto Enrollment	Preload enrollment data and enroll users without their intervention
Force enrollment	Users can be forced to enroll when they log in to their system

Feature	Description	ManageEngine ADSelfService Plus	Quest Password Manager
CAPTCHA Verification	Challenge-response test used to verify that login attempts are made by humans and not by a spam-sending computer
Block Users	Define a threshold for the number of unsuccessful attempts, after which the account will be blocked from accessing the self-service portal
Web Server in DMZ Feature	Securely deploy the application on the internet without compromising the core network
Password Strengtheners to facilitate stronger Password practice
Password Reset/Account Unlock Email Notifications	Notify users via e-mail upon successful password reset / change / account unlock
Enforce Password History	Enforce Active Directory Password History Settings during password reset
Password Strength Analyzer	Tool to analyze the strength of the passwords in real time as the user types them

Feature	Description	ManageEngine ADSelfService Plus	Quest Password Manage
Export Report	Reports on locked out users, soon-to-expire password users and password expired users
Reports Scheduler	Scheduler to create and send selected reports via email
OU Level Reports	Customize reports view from domain based to OU based

Disclaimer: The above provided comparison is based on readily available information on competitors' website as on 20th June, 2013. The data provided might vary in the actual product.