Unable to create MAPI profile. User credential provided in the 'Organization Settings' page does not have a valid mailbox.

Cause:

The user credential provided under the ‘Organization Settings’ page or the one used for configuring Exchange Reporter Plus service does not have a valid mailbox.

Resolution:

Verify if the user whose credentials entered 'Organization Settings' page,

• Has a valid mailbox that is not hidden from the Global Address List
• Has logged-on to his/her designated Mailbox at least once.
• Has "Send As" and "Receive As" permissions on Organization Mailboxes.