Frequently Asked Questions
- Can I use the EUM agent without installing Applications Manager?
No. You have to install and run a central Applications Manager server for the EUM agents to start collecting end user metrics.
- I have a problem in installation and starting of the EUM agent. What can I do ?
Contact our technical support team - Toll Free Number : +1 - 925 - 924 - 9500 E-mail: appmanager-support@manageengine.com
- Are there any restrictions on the 30-day trial?
No, the trial version has no restrictions and works with both Professional and Enterprise editions of Applications Manager.
- How is the EUM agent licensed?
The EUM agent add-on is priced as a flat fee. You can monitor any number of resources as long as you do not exceed the overall monitors count. Refer our pricing section for more information.
Customer Speaks
"We've been using Applications Manager to effectively monitor our business-critical applications and servers and the value we get is tremendous. We no longer have to wait for a call from our customers to alert us to a problem with our applications; Applications Manager consistently provides us early warnings of problems before they become severe enough to impact our customers."
-Slavek Jurkowski
Sr. Systems Engineer
Voyager Learning
Voyager Learning
