Domain error codes

  1. No Domain Configuration available
  2. The Servers are not operational
  3. Unable to get domain DNS / FLAT name
  4. What does "Last Event Read Time" in ADAudit Plus mean?

1. No Domain Configuration available

Cause:

Post installation, ADAudit Plus automatically discovers the local domain from the DNS server configured on the machine running ADAudit Plus. This error occurs when no domain details are found on the DNS server.

Solution:

Ensure that your domain is listed under Domain Settings in ADAudit Plus.

  • Login to your ADAudit Plus web console.
  • Click Domain Settings on the top right corner and check if your domain is added under Configured Domain(s).
  • If your domain is not added, follow this Active Directory domain configuration guide to add your domain manually.

2. The Servers are not operational

Cause:

Post installation, ADAudit Plus automatically discovers the domain controllers (DC) in the local domain. This error occurs when the domain controllers in the domain are unreachable.

Solution:

Check if the LDAP port (port no. 389) and RPC ports (static port no.135 and dynamic port no. 49152- 65535) are open to ensure that ADAudit Plus is able to contact the domain controllers in the domain.

  • Follow this port guide to open the LDAP and RPC ports required to sync Active Directory objects with ADAudit Plus.

Troubleshooting:

Ping all the DCs added in ADAudit Plus.

  • Login to you ADAudit Plus web console.
  • Click Domain Settings on the top right corner and select your domain under Configured Domain(s) to find the available domain controllers.
  • Open Command Prompt on the ADAudit Plus server and ping the domain controllers listed under Domain Settings in ADAudit Plus console by name to check if they are accessible.

Domain errors codes

3. Unable to get domain DNS / FLAT name

Cause:

While adding a domain, this error occurs when ADAudit Plus in unable to reach the domain.

Solution:

Ping the discovered domain controllers by name from the ADAudit Plus server and try to connect to the Syslog folder to ensure that domain controllers in the domain are accessible.

4. What does "Last Event Read Time" in ADAudit Plus mean?

The "Last Event Read Time" in ADAudit Plus is the last time that ADAudit Plus has contacted the security log of the event viewer and fetched newly logged audit data. The Last Event Read Time changes only if there is fresh and relevant data complying to the audit policy available in the security logs of corresponding computers.

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