Install/Uninstall Windows Software (Computer)
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#Agent upgrade via CDN - Internal
18 participants
4 Aug
Okay, @Ashwin agent is ready for master and oct-nl?
@Ilfas Dilpasand pls coordinate and get it merged
@Ilfas Dilpasand pls coordinate and get it merged
11:56 AM
(Edited)
Vishnuprabhu Gopalakrishnan 4 Aug 11:56 AM
Okay, @Ashwin agent is ready for master and oct-nl?
@Ilfas Dilpasand pls coordinate and get it merged
@Ilfas Dilpasand pls coordinate and get it merged
changes not merged.
added the changes in common agent topic.
@Sundaramoorthy S please share the eta for the topic merge.
added the changes in common agent topic.
@Sundaramoorthy S please share the eta for the topic merge.
12:09 PM
(Edited)
Why we are adding common topic dependency. If possible merge independently into oct-nl. For master release its fine
12:12 PM
(Edited)
Vishnuprabhu Gopalakrishnan 4 Aug 12:12 PM
Why we are adding common topic dependency. If possible merge independently into oct-nl. For master release its fine
okay
12:22 PM
(Edited)
Vishnuprabhu Gopalakrishnan 4 Aug 12:12 PM
Why we are adding common topic dependency. If possible merge independently into oct-nl. For master release its fine
@Ashwin As discussed in mrng, kindly merge the native changes into octnl master and check in the tagged build as 662_5_1.
Also kindly check if this needs to be informed to dc qa
Also kindly check if this needs to be informed to dc qa
06:00 PM
(Edited)
Hope this includes Mac & Linux
✅2
06:15 PM
(Edited)
merged the changes in oct nl branch
but the native build is failing in exe task.
requested integ team to check the issue.
but the native build is failing in exe task.
requested integ team to check the issue.
06:21 PM
(Edited)
Vishnuprabhu Gopalakrishnan 4 Aug 11:56 AM
Okay, @Ashwin agent is ready for master and oct-nl?
@Ilfas Dilpasand pls coordinate and get it merged
@Ilfas Dilpasand pls coordinate and get it merged
https://git.csez.zohocorpin.com/dc/dc-cloud/-/merge_requests/3107
merged server changes into octnl branch. For master merge, facing some build issue which diwakar is checking currently.
merged server changes into octnl branch. For master merge, facing some build issue which diwakar is checking currently.
08:33 PM
(Edited)
5 Aug
Ashwin 4 Aug 06:21 PM
merged the changes in oct nl branch
but the native build is failing in exe task.
requested integ team to check the issue.
but the native build is failing in exe task.
requested integ team to check the issue.
@Ashwin have we got the agent build?
kindly update.
kindly update.
10:39 AM
(Edited)
Ilfas Dilpasand 5 Aug 10:39 AM
@Ashwin have we got the agent build?
kindly update.
kindly update.
1
12:56 PM
(Edited)
https://git.csez.zohocorpin.com/dc/dc-cloud/-/merge_requests/3248
@Ilfas Dilpasand please merge the cdn changes
@Ilfas Dilpasand please merge the cdn changes
06:17 PM
(Edited)
6 Aug
@Diwakaran S security xml exception is throwm for cdn request in lab. kindly correct sec xml entry and merge the changes asap.
05:04 PM
(Edited)
This message has been deleted
07:03 PM
(Edited)
https://git.csez.zohocorpin.com/dc/dc-cloud/-/merge_requests/3259
@Vishnuprabhu Gopalakrishnan tested and verified kindly merge corrected sec xml @Ilfas Dilpasand
@Vishnuprabhu Gopalakrishnan tested and verified kindly merge corrected sec xml @Ilfas Dilpasand
07:05 PM
(Edited)
Diwakaran S 6 Aug 07:05 PM
https://git.csez.zohocorpin.com/dc/dc-cloud/-/merge_requests/3259
@Vishnuprabhu Gopalakrishnan tested and verified kindly merge corrected sec xml @Ilfas Dilpasand
@Vishnuprabhu Gopalakrishnan tested and verified kindly merge corrected sec xml @Ilfas Dilpasand
merged
1
07:12 PM
(Edited)
This message has been deleted
09:38 PM
(Edited)
9 Aug
Forwarded Message
from Raj
Anything planned for 404?
11:54 AM
(Edited)
Forwarded Message
from Raj
we are getting more compared to valid requests
11:54 AM
(Edited)
Forwarded Message
from Vishnuprabhu Gopalakrishnan
404 fix build is released bro, need to upgrade existing agents. Deployment team is planning for this
11:54 AM
(Edited)
Forwarded Message
from Raj
Can we speed up this one?
11:54 AM
(Edited)
@Ashwin Can you confirm you have merged 404 fixes into 470 & OCT-NL. Immediately work on master release too
11:57 AM
(Edited)
Vishnuprabhu Gopalakrishnan 9 Aug 11:57 AM
@Ashwin Can you confirm you have merged 404 fixes into 470 & OCT-NL. Immediately work on master release too
@karunyaraj.p @Sundaramoorthy S
11:58 AM
(Edited)
Vishnuprabhu Gopalakrishnan 9 Aug 11:54 AM
Can we speed up this one?
@Gokulnath R Can you share ETA for upgrading already upgraded customers? Also, stop further upgrades and only upgrade after 404 is handled
cc@Amarnath
cc@Amarnath
11:59 AM
(Edited)
Vishnuprabhu Gopalakrishnan 9 Aug 11:59 AM
@Gokulnath R Can you share ETA for upgrading already upgraded customers? Also, stop further upgrades and only upgrade after 404 is handled
cc@Amarnath
cc@Amarnath
As discussed this topic is release on 3rd August. We will hold further upgrades till scalability review is completed.
ETA: 2 weeks for completing upgrade for all customers.
ETA: 2 weeks for completing upgrade for all customers.
12:09 PM
(Edited)
Vishnuprabhu Gopalakrishnan 9 Aug 11:57 AM
@Ashwin Can you confirm you have merged 404 fixes into 470 & OCT-NL. Immediately work on master release too
404 fixes merged in r4 master.
waiting for the master slot for 647 and master merge.
waiting for the master slot for 647 and master merge.
12:22 PM
(Edited)
@Vishnuprabhu Gopalakrishnan Op team is requesting for eta to resume ondemand agent requests.
07:13 PM
(Edited)
Tmrw Elfas will confirm from server side and upgrade can be resumed
07:22 PM
(Edited)
👍
07:31 PM
(Edited)
10 Aug
Vishnuprabhu Gopalakrishnan 9 Aug 07:22 PM
Tmrw Elfas will confirm from server side and upgrade can be resumed
@Ilfas Dilpasand Please update
02:03 PM
(Edited)
Vishnuprabhu Gopalakrishnan 9 Aug 07:22 PM
Tmrw Elfas will confirm from server side and upgrade can be resumed
have verified 404 case in IDC and working as expected.
02:04 PM
(Edited)
@Gokulnath R pls proceed
02:04 PM
(Edited)
👍
02:04 PM
(Edited)
@Kumaravel M We can resume agent upgrade tasks for ondemand requests.
1
02:09 PM
(Edited)
19 Aug
(0.68*930,000*30/(1000*1000))
11:09 AM
(Edited)
18.97TB per upgrade
11:09 AM
(Edited)
Translate Message
23 Aug
Vishnuprabhu Gopalakrishnan 19 Aug 11:09 AM
18.97TB per upgrade
@Ilfas Dilpasand @Gokulnath R kindly generate the required peak bandwidths using current agent upgrades to test CDN limits.
Our plan is to roll out this volume in one day.
Our plan is to roll out this volume in one day.
11:00 AM
(Edited)
24 Aug
Ilfas Dilpasand 9 Jul 07:19 PM
Do we have any conclusion on this case? @Ashwin @Mohan Ram
same case was noticed again from logs.
MangedComputer data
10936000014889445,
Upgrade success(version is upto date), but still requesting the msi file for every 1 hr.
kindly check
same case was noticed again from logs.
MangedComputer data
10936000014889445,
10.0.495.WUpgrade success(version is upto date), but still requesting the msi file for every 1 hr.
kindly check
09:27 AM
(Edited)
repeated requests for msi are coming from few agents. Few are upgraded to latest & few or not.
log
log
09:30 AM
(Edited)
Ilfas Dilpasand 24 Aug 09:27 AM
@Ashwin Kindly include core devs and find the root cause. We need to block app-server file serving soon as per our commitment to zorro
cc @karunyaraj.p @Amarnath
cc @karunyaraj.p @Amarnath
10:03 AM
(Edited)
25 Aug
Vishnuprabhu Gopalakrishnan 24 Aug 10:03 AM
@Ashwin Kindly include core devs and find the root cause. We need to block app-server file serving soon as per our commitment to zorro
cc @karunyaraj.p @Amarnath
cc @karunyaraj.p @Amarnath
Looks like more failures in dc agent upgrades. we have got 50 k in just 8 hrs
09:06 PM
(Edited)
09:09 PM
(Edited)
Ilfas Dilpasand 24 Aug 09:30 AM
09:10 PM
(Edited)
25 Aug
Getting multiple req from this org
09:11 PM
(Edited)
@Ilfas Dilpasand
for repeated agent upgrades,
can we change the agent binaries file request as if modified since request?
so that we can avoid the file downloads from the server.
for agent upgrade success still receiving agent binaries request case.
in our current flow, the agent upgrade should stop once the upgrade is completed.
is possible to block the MSI file request for these customers to get agent logs?
cc: @Sundaramoorthy S
for repeated agent upgrades,
can we change the agent binaries file request as if modified since request?
so that we can avoid the file downloads from the server.
for agent upgrade success still receiving agent binaries request case.
in our current flow, the agent upgrade should stop once the upgrade is completed.
is possible to block the MSI file request for these customers to get agent logs?
cc: @Sundaramoorthy S
09:14 PM
(Edited)
26 Aug
Ashwin 25 Aug 09:14 PM
@Ilfas Dilpasand
for repeated agent upgrades,
can we change the agent binaries file request as if modified since request?
so that we can avoid the file downloads from the server.
for agent upgrade success still receiving agent binaries request case.
in our current flow, the agent upgrade should stop once the upgrade is completed.
is possible to block the MSI file request for these customers to get agent logs?
cc: @Sundaramoorthy S
for repeated agent upgrades,
can we change the agent binaries file request as if modified since request?
so that we can avoid the file downloads from the server.
for agent upgrade success still receiving agent binaries request case.
in our current flow, the agent upgrade should stop once the upgrade is completed.
is possible to block the MSI file request for these customers to get agent logs?
cc: @Sundaramoorthy S
Will block MSI downloads from app server. Lets find the root cause for this issue first and after that we can add if-modified-since if required to cdn req's..
10:54 AM
(Edited)
2 Sep
Forwarded Message
from Raj
still we get 404 for this url
09:13 AM
(Edited)
Forwarded Message
from Raj
/emsagent/10e017fcb071183afc265f38ac0be6db3a8a462cdd5d80907fce109452f34b7e/RAP/agent/dcTroubleshoot.
09:13 AM
(Edited)
Ilfas Dilpasand 15 Jul 03:57 PM
CDN team is requesting to stop 404 errors with priority
@Ashwin As discussed in mrng,
1 & 2. kindly disable the requests for files detectIntelVpro.exe , bsp_component .7z permanently
3. Regd AgentApplicationResources files , kindly validate this and disable if not required
3. For dcTroubleshoot.exe, check for below possibilities
- sending only one request per hour or
- temporary disable the request until design is confirmed for cloud or
- request this exe alone to app server instead of cdn server.
kindly include these fixes in next release(100470_64)
cc @karunyaraj.p @Vishnuprabhu Gopalakrishnan
@Ashwin As discussed in mrng,
1 & 2. kindly disable the requests for files detectIntelVpro.exe , bsp_component .7z permanently
3. Regd AgentApplicationResources files , kindly validate this and disable if not required
3. For dcTroubleshoot.exe, check for below possibilities
- sending only one request per hour or
- temporary disable the request until design is confirmed for cloud or
- request this exe alone to app server instead of cdn server.
kindly include these fixes in next release(100470_64)
cc @karunyaraj.p @Vishnuprabhu Gopalakrishnan
We are still getting some requests for these files, On checking further found below cases
2578000000916451 - no entry in managedcomputer and somyettoapprovecomputers table but still requests are coming from agent
4383000076020992 , 15866000002649057 - marked as Declined in approval table, but still getting requests from this agent
few requests are from older versions
2578000000916451 - no entry in managedcomputer and somyettoapprovecomputers table but still requests are coming from agent
4383000076020992 , 15866000002649057 - marked as Declined in approval table, but still getting requests from this agent
few requests are from older versions
09:25 AM
(Edited)
15866000002649057.csv
555 Bytes
09:31 AM
(Edited)
4383000076020992.csv
557 Bytes
09:31 AM
(Edited)
2 Sep
#ZohoOne-MDM Integration
61 participants
11 Nov
OR
I will create and share if you don't need devices in MDM account.
I will create and share if you don't need devices in MDM account.
08:20 PM
(Edited)
@Vinay please share any signup if you have.
08:25 PM
(Edited)
@Rajesh Please enable payment's for this account vinay.kolluri+zohoone_test@zohotest.com
we will simulate devices to this bro
we will simulate devices to this bro
08:29 PM
(Edited)
Vinay 11 Nov 08:29 PM
@Rajesh Please enable payment's for this account vinay.kolluri+zohoone_test@zohotest.com
we will simulate devices to this bro
we will simulate devices to this bro
Simulation completed
08:41 PM
(Edited)
12 Nov
Vinay 11 Nov 08:41 PM
Simulation completed
Mdm addon enabled bro
1
08:54 AM
(Edited)
Team, Cx(simon@oohav.co.uk) has added MDM to Zoho one . He has reported issue that "The app downloads and starts installing on my iPhone but hangs on the last bit of the install. The phone also behaves slowly and hangs until I stop the install." ZAAID : 20066406454 . Kindly let us know how to proceed further in this .
10:04 PM
(Edited)
15 Nov
Madhusudhanan M 12 Nov 10:04 PM
Team, Cx(simon@oohav.co.uk) has added MDM to Zoho one . He has reported issue that "The app downloads and starts installing on my iPhone but hangs on the last bit of the install. The phone also behaves slowly and hangs until I stop the install." ZAAID : 20066406454 . Kindly let us know how to proceed further in this .
Team, Kindly update on this .
08:19 PM
(Edited)
4 messages have been deleted
09:38 PM
(Edited)
Madhusudhanan M 12 Nov 10:04 PM
Team, Cx(simon@oohav.co.uk) has added MDM to Zoho one . He has reported issue that "The app downloads and starts installing on my iPhone but hangs on the last bit of the install. The phone also behaves slowly and hangs until I stop the install." ZAAID : 20066406454 . Kindly let us know how to proceed further in this .
@FahathM / @Jeeva please help with this.
cc @Srikanth G
cc @Srikanth G
09:46 PM
(Edited)
16 Nov
Madhusudhanan M 12 Nov 10:04 PM
Team, Cx(simon@oohav.co.uk) has added MDM to Zoho one . He has reported issue that "The app downloads and starts installing on my iPhone but hangs on the last bit of the install. The phone also behaves slowly and hangs until I stop the install." ZAAID : 20066406454 . Kindly let us know how to proceed further in this .
@Madhusudhanan M We are looking at it. Please ask the customer to create a ticket with mdmcloud-support@manageengine.com so that it is not missed.
02:28 PM
(Edited)
Team, ashwink@iiflsamasta.com contacted our support saying they integrated Zoho One by mistake. Please disintegrate.
Also @Rajesh if we disintegrate will his subscription be reverted back to the old Subscription?
Also @Rajesh if we disintegrate will his subscription be reverted back to the old Subscription?
04:16 PM
(Edited)
He had MDM Paid subscription.
04:17 PM
(Edited)
This is a subsidy account of IIFL.
04:17 PM
(Edited)
Forwarded Message
from Rishi
info@fpsllc.net claims he is forced to enter alphanumeric password everytime he gets locked out in his phone.
Before installing MDM he was using a 4 digit pin/fingerprint.
When he tries to change the passcode settings in his phone he is restricted by MDM.
Please check and advise.
Before installing MDM he was using a 4 digit pin/fingerprint.
When he tries to change the passcode settings in his phone he is restricted by MDM.
Please check and advise.
08:38 PM
(Edited)
Forwarded Message
from Rishi
08:38 PM
(Edited)
Jai added Rishi Jayagophy
Jai removed Rishi Jayagophy
17 Nov
Jai 16 Nov 04:16 PM
Team, ashwink@iiflsamasta.com contacted our support saying they integrated Zoho One by mistake. Please disintegrate.
Also @Rajesh if we disintegrate will his subscription be reverted back to the old Subscription?
Also @Rajesh if we disintegrate will his subscription be reverted back to the old Subscription?
@Jai We will discuss and disassociate the mdm from Zoho One. Please let me know once you are available
10:08 AM
(Edited)
Rajesh 17 Nov 10:08 AM
@Jai We will discuss and disassociate the mdm from Zoho One. Please let me know once you are available
Forward the ticket to support@zohoone.com
10:15 AM
(Edited)
We will have some process to dis-associate app
10:15 AM
(Edited)
18 Nov
@Manikandan Pandiyan
can you please help us to see the payments audit details vinay.kolluri+zohoone_test@zohotest.com account
cc : @Rajesh @Jai
can you please help us to see the payments audit details vinay.kolluri+zohoone_test@zohotest.com account
cc : @Rajesh @Jai
11:27 AM
(Edited)
Vinay 18 Nov 11:27 AM
@Manikandan Pandiyan
can you please help us to see the payments audit details vinay.kolluri+zohoone_test@zohotest.com account
cc : @Rajesh @Jai
can you please help us to see the payments audit details vinay.kolluri+zohoone_test@zohotest.com account
cc : @Rajesh @Jai
thanks @Manikandan Pandiyan
11:42 AM
(Edited)
19 Nov
Z1-ARTHandle subscription change Failure for Org Id: 20070818970
Zuid :20069660766
Action : addSubscription
logs
Zuid :20069660766
Action : addSubscription
logs
08:19 AM
(Edited)
Jai 16 Nov 08:38 PM
info@fpsllc.net claims he is forced to enter alphanumeric password everytime he gets locked out in his phone.
Before installing MDM he was using a 4 digit pin/fingerprint.
When he tries to change the passcode settings in his phone he is restricted by MDM.
Please check and advise.
Before installing MDM he was using a 4 digit pin/fingerprint.
When he tries to change the passcode settings in his phone he is restricted by MDM.
Please check and advise.
any updates team?
cc : @Jai
cc : @Jai
01:20 PM
(Edited)
Jai 16 Nov 08:38 PM
info@fpsllc.net claims he is forced to enter alphanumeric password everytime he gets locked out in his phone.
Before installing MDM he was using a 4 digit pin/fingerprint.
When he tries to change the passcode settings in his phone he is restricted by MDM.
Please check and advise.
Before installing MDM he was using a 4 digit pin/fingerprint.
When he tries to change the passcode settings in his phone he is restricted by MDM.
Please check and advise.
@Ragulsurendar please advise
04:51 PM
(Edited)
Jai 16 Nov 08:38 PM
info@fpsllc.net claims he is forced to enter alphanumeric password everytime he gets locked out in his phone.
Before installing MDM he was using a 4 digit pin/fingerprint.
When he tries to change the passcode settings in his phone he is restricted by MDM.
Please check and advise.
Before installing MDM he was using a 4 digit pin/fingerprint.
When he tries to change the passcode settings in his phone he is restricted by MDM.
Please check and advise.
This is a known issue in Andorid 11. When the passcode profile is applied, by default the alphanumberic keyboard will be opened even in PIN is set.
This was raised to Google and it is fixed in Android 12. kindly confirm whether the issue is reported in Android 11 and update the same to the customer.
This was raised to Google and it is fixed in Android 12. kindly confirm whether the issue is reported in Android 11 and update the same to the customer.
1
05:04 PM
(Edited)
22 Nov
Team, Cx(info@fpsllc.net) has Reported the below issue .
"I tried enrolling my windows 11 desktop with mdm but it was an incomplete install. I deleted this afterwards in mdm admin, but i still have apps on my desktop that say they are being controlled by my organization, such as Firefox browser. I want to remove this control from firefox and other apps. " . Kindly let us know how to proceed further in this . ZAAID : 763175721 .
"I tried enrolling my windows 11 desktop with mdm but it was an incomplete install. I deleted this afterwards in mdm admin, but i still have apps on my desktop that say they are being controlled by my organization, such as Firefox browser. I want to remove this control from firefox and other apps. " . Kindly let us know how to proceed further in this . ZAAID : 763175721 .
10:13 PM
(Edited)
23 Nov
Madhusudhanan M 22 Nov 10:13 PM
Team, Cx(info@fpsllc.net) has Reported the below issue .
"I tried enrolling my windows 11 desktop with mdm but it was an incomplete install. I deleted this afterwards in mdm admin, but i still have apps on my desktop that say they are being controlled by my organization, such as Firefox browser. I want to remove this control from firefox and other apps. " . Kindly let us know how to proceed further in this . ZAAID : 763175721 .
"I tried enrolling my windows 11 desktop with mdm but it was an incomplete install. I deleted this afterwards in mdm admin, but i still have apps on my desktop that say they are being controlled by my organization, such as Firefox browser. I want to remove this control from firefox and other apps. " . Kindly let us know how to proceed further in this . ZAAID : 763175721 .
@Adithya M
11:32 AM
(Edited)
Madhusudhanan M 22 Nov 10:13 PM
Team, Cx(info@fpsllc.net) has Reported the below issue .
"I tried enrolling my windows 11 desktop with mdm but it was an incomplete install. I deleted this afterwards in mdm admin, but i still have apps on my desktop that say they are being controlled by my organization, such as Firefox browser. I want to remove this control from firefox and other apps. " . Kindly let us know how to proceed further in this . ZAAID : 763175721 .
"I tried enrolling my windows 11 desktop with mdm but it was an incomplete install. I deleted this afterwards in mdm admin, but i still have apps on my desktop that say they are being controlled by my organization, such as Firefox browser. I want to remove this control from firefox and other apps. " . Kindly let us know how to proceed further in this . ZAAID : 763175721 .
can you share any screenshot by the customer. Under MDM we currently do not have option to mark apps as work apps.
11:34 AM
(Edited)
Adithya M 23 Nov 11:34 AM
can you share any screenshot by the customer. Under MDM we currently do not have option to mark apps as work apps.
Cx didn't share any screenshots , Will get them and inform here
04:32 PM
(Edited)
24 Nov
05:19 PM
(Edited)
05:20 PM
(Edited)
Please find the screenshots . @Adithya M
05:20 PM
(Edited)
These settings do not seem to be controlled by MDM, can you please check with the customer
1) If he has any browser management tools / ME BSP agent installed
2) Did they apply any customer profile under MDM for browser
3) Please ask the customer to check under Settings-> accounts-> acces work or school and check if the MDM enrollment is still present on the device. if it is present click on info-> and generate reprot. Share the reprot with us
1) If he has any browser management tools / ME BSP agent installed
2) Did they apply any customer profile under MDM for browser
3) Please ask the customer to check under Settings-> accounts-> acces work or school and check if the MDM enrollment is still present on the device. if it is present click on info-> and generate reprot. Share the reprot with us
05:32 PM
(Edited)
okay, will check and get back
06:17 PM
(Edited)
25 Nov
Z1-ARTHandle subscription change Failure for Org Id: 20076296662
Zuid :20079384935
Action : addSubscription
logs
Zuid :20079384935
Action : addSubscription
logs
09:04 AM
(Edited)
Karthika R 25 Nov 09:04 AM
Handle subscription change Failure for Org Id: 20076296662
Zuid :20079384935
Action : addSubscription
logs
Zuid :20079384935
Action : addSubscription
logs
@Vinay please check on this.
1
09:59 AM
(Edited)
Jai 25 Nov 09:59 AM
@Vinay please check on this.
@Karthika R
It is an MSP Account. Due to which subscription call has failed.
It is an MSP Account. Due to which subscription call has failed.
04:01 PM
(Edited)
Vinay 25 Nov 04:01 PM
@Karthika R
It is an MSP Account. Due to which subscription call has failed.
It is an MSP Account. Due to which subscription call has failed.
@Pooja Shree V
1
04:02 PM
(Edited)
28 Nov
Z1-ARTHandle subscription change Failure for Org Id: 20077087061
Zuid :20073779981
Action : addSubscription
logs
Zuid :20073779981
Action : addSubscription
logs
09:06 AM
(Edited)
Yesterday
Z1-ARTHandle subscription change Failure for Org Id: 719481706
Zuid :711792493
Action : addSubscription
logs
Zuid :711792493
Action : addSubscription
logs
09:11 AM
(Edited)
Vasanthkumar S added Swathi TR
Vasanthkumar S added Iswarya S
@Vinay Please simulate some devices for the account in local setup with Active(Android & iOS) & Staged devices(2) na
Acc : swathi.tr+mdmdemo01@zohotest.com
Acc : swathi.tr+mdmdemo01@zohotest.com
06:42 PM
(Edited)
Swathi Yesterday 06:42 PM
@Vinay Please simulate some devices for the account in local setup with Active(Android & iOS) & Staged devices(2) na
Acc : swathi.tr+mdmdemo01@zohotest.com
Acc : swathi.tr+mdmdemo01@zohotest.com
will dm you
1
06:44 PM
(Edited)
Hi Team,
Kindly check if the MDM account(763986576) alone can be closed for the customer zoho@inergysolar.com.
Kindly check if the MDM account(763986576) alone can be closed for the customer zoho@inergysolar.com.
11:32 PM
(Edited)
Today
Hi Team,
We are going to request Test Environment setup(ABM, Zero Touch) and devices for our testing & onboarding purposes. Someone please guide me to request this.
We are going to request Test Environment setup(ABM, Zero Touch) and devices for our testing & onboarding purposes. Someone please guide me to request this.
11:11 AM
(Edited)
Yesterday
#MDM Cloud Support Channel ✆1053
213 participants
5 Oct
Anyone avail for help license@gojek.com?
04:47 PM
(Edited)
Privacy ExpertHey! It looks like the message you shared/posted here contains some personal/sensitive information like Email-ID / phone number.
04:47 PM
(Edited)
keerthana 5 Oct 04:47 PM
Anyone avail for help license@gojek.com?
?
06:27 PM
(Edited)
6 Oct
Can some provide a free trail link to MDM cloud and on prem?
11:07 AM
(Edited)
Geetha 6 Oct 11:07 AM
Can some provide a free trail link to MDM cloud and on prem?
11:26 AM
(Edited)
11 Oct
Hi, Can someone help with this ticket 2239735?
We have received this on Facebook.
We have received this on Facebook.
01:46 PM
(Edited)
Geetha 11 Oct 01:46 PM
Hi, Can someone help with this ticket 2239735?
We have received this on Facebook.
We have received this on Facebook.
Will DM you
01:48 PM
(Edited)
13 Oct
Hi Team, anyone available for a quick clarification?
05:32 AM
(Edited)
Please dm me
05:36 AM
(Edited)
Praveen 13 Oct 05:36 AM
Please dm me
Thanks Praveen.
05:50 AM
(Edited)
This message has been deleted
03:50 PM
(Edited)
Swathi Dillikumar added Wasim Akram
19 Oct
Team, does this cx- david.fernando@tritonverify.com have a paid account in MDM ? Can someone confirm
08:02 PM
(Edited)
Privacy ExpertHey! It looks like the message you shared/posted here contains some personal/sensitive information like Email-ID / phone number.
08:02 PM
(Edited)
@all
08:08 PM
(Edited)
Andy 19 Oct 08:02 PM
Team, does this cx- david.fernando@tritonverify.comhave a paid account in MDM ? Can someone confirm
User ID : 20067972114
08:09 PM
(Edited)
Privacy ExpertHey! It looks like the message you shared/posted here contains some personal/sensitive information like Email-ID / phone number.
08:09 PM
(Edited)
Andy 19 Oct 08:02 PM
Team, does this cx- david.fernando@tritonverify.com have a paid account in MDM ? Can someone confirm
checked with sales and they seem to be on Free edition @Andy
08:23 PM
(Edited)
Vivek Adithya S 19 Oct 08:23 PM
checked with sales and they seem to be on Free edition @Andy
Thanks Vivek
08:48 PM
(Edited)
20 Oct
Hi Team, anyone available for a quick clarification?
08:07 AM
(Edited)
Kindly DM
1
08:08 AM
(Edited)
Hi team, anyone available for a clarification ?
07:16 PM
(Edited)
22 Oct
Hi team , anyone available for a quick clarification?
07:44 PM
(Edited)
26 Oct
Team,
A customer wants to connect with MDM Sales team to purchase the application, since cx was unable to reach the sales team wanted to share the information here. I could not find any channel for MDM Sales kindly request the sales team to get in touch with the CX
CB NUM - 3608447222
A customer wants to connect with MDM Sales team to purchase the application, since cx was unable to reach the sales team wanted to share the information here. I could not find any channel for MDM Sales kindly request the sales team to get in touch with the CX
CB NUM - 3608447222
12:11 AM
(Edited)
Privacy ExpertHey! It looks like the message you shared/posted here contains some personal/sensitive information like Email-ID / phone number.
12:11 AM
(Edited)
Chandru 26 Oct 12:11 AM
Team,
A customer wants to connect with MDM Sales team to purchase the application, since cx was unable to reach the sales team wanted to share the information here. I could not find any channel for MDM Sales kindly request the sales team to get in touch with the CX
CB NUM - 3608447222
A customer wants to connect with MDM Sales team to purchase the application, since cx was unable to reach the sales team wanted to share the information here. I could not find any channel for MDM Sales kindly request the sales team to get in touch with the CX
CB NUM - 3608447222
@Keerthi Kumar Sampath kumar @Dinesh
07:36 AM
(Edited)
Chandru 26 Oct 12:11 AM
Team,
A customer wants to connect with MDM Sales team to purchase the application, since cx was unable to reach the sales team wanted to share the information here. I could not find any channel for MDM Sales kindly request the sales team to get in touch with the CX
CB NUM - 3608447222
A customer wants to connect with MDM Sales team to purchase the application, since cx was unable to reach the sales team wanted to share the information here. I could not find any channel for MDM Sales kindly request the sales team to get in touch with the CX
CB NUM - 3608447222
@Roobhan
07:38 AM
(Edited)
@Vivek Adithya S
07:38 AM
(Edited)
29 Oct
Hi Team,
Anyone available for clarification?
Anyone available for clarification?
03:43 PM
(Edited)
Swaroop 29 Oct 03:43 PM
Hi Team,
Anyone available for clarification?
Anyone available for clarification?
DM me
03:45 PM
(Edited)
1 Nov
Hi Team,
can anyone share you support email address ?
can anyone share you support email address ?
05:52 PM
(Edited)
Alex 1 Nov 05:52 PM
Hi Team,
can anyone share you support email address ?
can anyone share you support email address ?
Request assistance with our Mobile Device Manager Plus experts and solve your queries instantaneously.
www.manageengine.com
05:56 PM
(Edited)
Privacy ExpertHey! It looks like the message you shared/posted here contains some personal/sensitive information like Email-ID / phone number.
05:56 PM
(Edited)
4 Nov
Hi Team,
Getting white blank page while trying to signup for MDM Cloud.
issue reported by the users are slightly increasing - Could you please check on this priority?
Ticket: 2313086
07:18 PM
(Edited)
@Chendraayan
07:20 PM
(Edited)
Idris 4 Nov 07:18 PM
@Idris Given a workaround in the ticket. Please convey to the customer.
09:29 PM
(Edited)
12 Nov
Sharmi added Sowmiya
14 Nov
Sharmi added Varshini
17 Nov
hi team, may i know whos handling pcparamedics.it pls?
07:12 PM
(Edited)
Ashwin 17 Nov 07:12 PM
hi team, may i know whos handling pcparamedics.it pls?
please reach @Idris or @Vivek Adithya S on this
07:24 PM
(Edited)
thx bro
07:24 PM
(Edited)
19 Nov
Team anybody available for a MDM query??
11:58 AM
(Edited)
Sharath Kumar 19 Nov 11:58 AM
Team anybody available for a MDM query??
Please Dm me
11:59 AM
(Edited)
21 Nov
Team anybody available for a MDM query??
07:13 AM
(Edited)
Please ping me
07:17 AM
(Edited)
22 Nov
Team anybody available for clarification ?
03:41 PM
(Edited)
Logesh S 22 Nov 03:41 PM
Team anybody available for clarification ?
Pls do reply.
04:54 PM
(Edited)
Yesterday
can someone pls look into this intime.co.uk
07:19 PM
(Edited)
Today
Team anybody available for a MDM -oncloud query??
02:21 AM
(Edited)
Ab Today 02:21 AM
Team anybody available for a MDM -oncloud query??
Please DM.
1
02:22 AM
(Edited)
Yesterday
